TruGreen reviews

3.4

57% would recommend to a friend

(2,986 total reviews)
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Kurt Kane

68% approve of CEO

52% positive business outlook

TruGreen has an employee rating of 3.4 out of 5 stars, based on 2,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TruGreen employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Jun 14, 2017

Inside/Outside Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Weekly pay is all i can think of for a pro for this job

Cons

There are soooo many, where should I begin. They only pay .20/mile for miles when the avg is .53/mile. There are 6 day workweeks/46 hr min workweek.you will probably be doing more outside sales than inside sales bc they let the veterans do all the inside sales. Outside sales mean working in the heat and eating out daily. The job itself is not hard, but bc they have messed up so many yards its hard to convenience ppl to try it again. You cold call ppl from a list that is not updated, so you and a coworker may call the same person multiple times a day and they dont honor a cust req to be put on do not call list. Very pushy sales tactics.Oh and the commission is horrible!!!!! Must sale at least $4500+ just to make $500 commission check.

1.0
Mar 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Smaller offices with employees who are friendly Higher starting salary than most entry-level sales positions Sales contests throughout the year

Cons

Extremely high turnover rates with employees. Constantly hiring new employees due to high pressure sales goals and long work days/weeks. Going into the office four of six days for repetitive sales meetings with little to no new ways of improving sales techniques and morale lead most new hires to leave because the reputation of the company is extremely poor in some communities and no matter how you try to overcome objections, you can't make your metrics due to things that have nothing to do with the sales consultant's ability to earn business. (i.e. Previous poor customer service, bad experiences with techs, customers who have had extremely bad experiences with their lawns being damaged, or improper expectations that aren't realistic for the lawn) Training isn't very structured and ramp up period is too short (one week training, two week ramp up, then full sales expectations are expected to be met). Telemarketing from outdated or wrong calling lists. Repetitively contacting previous customers asking to earn their business despite the customer having stated that they want nothing to do with the company due to previous unresolved issues does not help increase revenue least more employee morale. Micromanagement isn't conducive for some employees. Commission structure can be stressful to deal with. Must reach a certain level of revenue and minimal sales before being eligible to earn commission. Yes selling more will take you higher on the scale but there are a few variables that can and will determine which level that you are finally paid at which usually out of your control.

Viewing 145 - 147 of 2,986 Reviews

Glassdoor has 3,041 TruGreen reviews submitted anonymously by TruGreen employees. Read employee reviews and ratings on Glassdoor to decide if TruGreen is right for you.