TrueCar reviews

3.7

59% would recommend to a friend

(100 total reviews)
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Scott Painter

27% approve of CEO

52% positive business outlook

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100 reviews

Reviews about "Compensation"

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5.0
Apr 19, 2019
Recommend
CEO approval
Business Outlook

Pros

- Most of the engineers are top notch. These are the kind of guys that get tons of headhunting offers, yet they choose to stay here. - Solid CI/CD pipeline - Test engineers can actually code and their automated tests are good - 2019 is going to be an exciting year for new products. - There is a culture of creative problem solving and sharing of ideas. Everyone seems to welcome new ideas and if people agree on it, we actually begin work very quickly. - We realize the talent we have here and take good care of them with lunches, events, and bonuses. - As everyone else points out, the office location rocks.

Cons

- Product executives are not always clear with the direction they want to take and what their priorities are. - Development processes are kind of all over the place. Each team does their own thing. It all basically works out in the end because everyone communicates well and we have awesome devs. But we are not doing things in the most efficient manner across all teams. - Mostly junior product managers

1.0
Apr 15, 2019
Recommend
CEO approval
Business Outlook

Pros

They typically pay around market. I wouldn't say above for sure, based on my team's salaries. The location of the office is both a pro and a con. It is on Ocean Ave. right next to the beach, but that beach is filled with bums.

Cons

Ask yourself if you want to work for a company that would rather write fake reviews on Glassdoor than address the actual problems with the culture. The leadership team is mostly composed of under-qualified people who weaseled their way into the roles they have. Only the CEO has actual experience in his role, but he is so out of touch and, frankly, no one cares what he has to say internally. The big monster at TrueCar is the horrible leadership/management within Product/Tech. They fired the CPO a good year or so ago (along with several other VPs) and since Product has been led by a group of extremely careless and untalented individuals. These individuals are mostly "rest and vesting" hoping that their direct reports can figure out ways to grow the business, as they clearly cannot. On top of these guys (and they are all guys), new VPs that have been brought in have turned the culture here even more toxic, including a new(er) individual who seems to think the Amazon way of kissing up, infighting, and playing politics is the way you should run your business. Though this role is now the de-facto leader of product, there's zero leadership skills, but instead a fake nice demeanor that is a facade so you can be terminated the moment you don't bow down. At TrueCar, you're not here to grow your career, but fight for your place so you can keep paying the bills. On the marketing side of the house, there is a small group of people that have 3-4 jobs each. This means that no one actually specializes in anything and therefore execution is poor. Branding has been an after-thought here. Feel free to try and find TrueCar on Twitter, Facebook, YouTube, etc. They are there, but the numbers are tiny compared to others in the market. The turnover here is incredulous. Lost both the CFO and Chief Human Resources Officer on the same day (just a few weeks ago). As other reviews have mentioned, lost 30-40% of Product/Tech last year alone and people are leaving by the week. They can't get anyone to stay and based on the culture described above, who would? I feel bad for the new hires who failed to read Glassdoor reviews before joining. I can only assume they realized after weeks 2 or 3 that they made a big mistake.

3.0
Mar 31, 2019

Pros and Cons

Recommend
CEO approval
Business Outlook

Pros

good benefits, competitive salaries, work-life balance

Cons

short-term focus makes long-term strategy difficult

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Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.