TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
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Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
1.0
Jul 29, 2019
Recommend
CEO approval
Business Outlook

Pros

You will find a base salary that is relatively competitive for the market (though you will likely never see the full bonus they promise you and the stock is worthless). Free lunch every Wednesday. Full mental healthcare benefits provided to you (you will need them).

Cons

The product is awful and everyone knows it but no one knows how to fix it. Though basically all of the executives were fired over the past 2 months, somehow it got even worse to work here. Everyone is leaving this place as fast as they can. We still lose 1-2 quality people every single week whether in marketing, sales, or technology. Partners are jumping off quickly as well and other revenue areas are dying. We have three new executives in place and I would say the jury is out on two of them. We desperately need a real CEO who has a strong vision and is willing to take risks. For those of us that have stayed in spite of the chaos, it seems as though some kind of financial incentive that is actually equal to the punishment we have been put though is in order. At least one that would allow us to live in very expensive Los Angeles. Like others, I remember a time when this company was about pulling together and getting stuff done while trying to actually disrupt an industry. All that happens now is TrueCar's product has become obsolete and unnecessary and consumers no longer have any reason to use it. Know that when you join TrueCar, you are joining a house of cards that is getting ready to tip over at any moment. You are joining an organization where the executives couldn't care less about your actual contributions or support you. If you're one of the many political players that kiss your way to the top, then perhaps it is a fit. The culture is that of a dead carcass being violently ripped to shreds by 5 different vultures all fighting for the same last rotten piece of meat.

1.0
Aug 24, 2015

Thank you so very much for terminating me

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None none none none none none none none none none none none none none none none none none none none

Cons

From the bottom of my heart, thank you so very much for terminating me. Now that your CEO has jumped ship it's just a matter of time before this company goes under. Your stock price has dropped 46% and is currently at $4.85 as of today (Aug 24, 2015). Your higher executives I'm sure are worried since they have stock that is not worth anything now. You almost went out of business once, I don't think you can survive a second one. Even after months and months of me being gone from this company I still get phone calls from dealers, all wanting to cancel because they haven't seen anyone in months.

1.0
May 9, 2019
Recommend
CEO approval
Business Outlook

Pros

- Acceptable compensation - Fairly good benefits - Coffee machine ain't bad (but moldy) - Good fried chicken joint downstairs (expensive SM prices) - Occasionally free beer and bad music in the courtyard

Cons

Make a cocktail, if you will, that is 1/3 "The Office", 1/3 what the LA Tech scene looked like in 2008, and 1/3 the hubris and stupidity of the Trump White House. Lazily shake with the skills of an incompetent local Santa Monica bartender, and viola - you have Truecar. - Worst executive leadership I have ever seen, where arrogance meets failure - Somewhat "worrisome" mismanagement (google "TrueCar insider sales lawsuit" and form your own damn conclusions about a now $5 stock) - Pointless, declining business model that will get wiped out (mercifully) in the next recession (current business strategy: we don't actually get you anywhere near lowest price, we make car dealers haggle with you, our website sucks... but hey, we have commercials with a pervy-looking dude with a beard and old people use TrueCar to buy Dodge Trucks at Sam's Club). - Culture of morons and unaccomplished managers firing people for personal reasons - Culture of idiotic executives who should have been thrown on their arses long ago for making a bad company worse - Astonishingly bad tech stack and capabilities that defy Moore's Law and get worse over time - Culture; notice how a slew of generic "we love it here" 5-star reviews popped up early this year? There is a string of anonymous gmail accounts somewhere crying for their daddy. I'm here to keep it real, baby. - HR; its like living in 1930s Soviet Union. People just get fired at random here, usually on the advice of less competent managers looking for scapegoats. Take that chain all the way upstairs, but stop short of the CEO, who is at best inert. - HR; when you are done dishing out millions for executive stock options, feel free to lay-off your tech people in mass waves. Who needs that stuff anyways?

Viewing 4 - 6 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.