TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
avatar

Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
1.0
Feb 2, 2019

Stay away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, nice location, decent benefits, smart colleagues, opportunities to learn and use new skills.

Cons

Management overall is clueless and doesn’t know how to scale the business upwards. To compensate for their fruitless efforts, they readily engage in layoffs to offset their own hubris and incompetence. They say they want to be smart, but are quick to pull the trigger on getting rid of their brightest people just because they can’t afford to pay them anymore. The primary vision of the company was to offer transparency to consumers during their vehicle purchases, but how can they even begin to adhere to this vision when they aren’t transparent to their own employees? Very shady indeed, and not worth risking your career or self-value for a self-proclaimed tech company that hasn’t even hit $1 billion in annual revenue yet after more than 10 years of being in operation. Meritocracy is almost absent at the company, so you better know how to kiss up if you want to experience any TRUE(car) success there.

1.0
Aug 9, 2015

Beware! Superficial Culture and Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and food a plus here. The unlimited vacations, on paper, are a great idea, but I do suspect that it's frowned upon. Office facilities are comfortable. Pay is above standard.

Cons

This place is directionless. On the one hand, this company spends like there's no tomorrow, while sacrificing higher paid employees to help the bottom line. This sends a signal NOT to aspire to something greater. Keep your head low. Cooperation and collaboration between departments is virtually non-existent. It's an every man for themselves culture. Stick to the small pockets of good people that do work there and you'll have your sanity. Favoritism is everywhere.

2.0
Dec 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Good pay and good benefits. Fancy chairs, nice laptops and monitors, free coffee, free snacks, occasionally free catered lunches, and free open bar parties now and then. Huge referral bonuses if you refer someone and they get hired. Good place to work if you're not especially ambitious and don't mind doing fairly boring work day after day with uninteresting people.

Cons

Doesn't feel like a meritocracy. Incompetent people benefiting from nepotism all over. Decisions made in secret behind closed doors. People are generally unhelpful and communication is scarce. Tons of legacy technology that is deeply tied into everything and will never die. Lots of process and red tape despite claims of the opposite. Extremely political environment - the only thing that matters for your career advancement and success is being friends with the right people. Your actual skills and knowledge are irrelevant.

Viewing 10 - 12 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.