TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
avatar

Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
1.0
Sep 18, 2019
Recommend
CEO approval
Business Outlook

Pros

There really aren't many. Pay is OK (but won't likely last much longer), benefits are good (but again, for how long?), and you get to dream about the opportunity this company once offered.

Cons

As the title mentions, the Titanic is the best analogy I could possibly think of. By all publicly available metrics (earnings call transcripts), this business has already hit the big iceberg and water is filling the hull. Everyone that works here is constant fear of what's next. It really isn't a fun way to wake up every single morning and even the weekends are worse (from all the anticipation). I'm getting off of this ship quickly, as are many others. Those that are left, the often backstabbing, lying, political heathens are all going down with the toxic environment they have created. There's another very large group of people at this company, the incompetent, who are stuck dealing with this mess because they aren't able to find suitable jobs elsewhere. I do feel bad for them, but their hiring as been a large reason this ship is sinking. This place is awful. It lacks any executive vision or leadership. The people you work with on a daily basis will be the first to attack you and try to cut you short the first time you show any progress with what you are doing. Yes, they are all scared too and they know the way to continue the journey for as long as they can is to make others who are succeeding look bad. The board of directors set back and watched the previous executives completely dismantle this company and did absolutely nothing for nearly three years except approve layoff after layoff after layoff (there were at least three). Many people included in these layoffs could have actually been very useful in helping TrueCar create value. It was so ridiculous that, they were laying off people (some in director+ level roles) that were just hired 2-3 months prior. Total and complete idiocy. Mid-level managers are often just as clueless and ICs have very little direction. There's a new set of executives but it is too little too late. We need a real CEO (currently with an interim), but I doubt they can find one to take the job. If any of this sounds appealing to you, by all means join TrueCar.

1.0
Sep 5, 2019

absolutely toxic culture

Recommend
CEO approval
Business Outlook

Pros

Decent benefits, provide lunch every Wednesday.

Cons

Extreme micromanagement and horrible cargo cult agile practices in the engineering organization. As a manager, you are given no autonomy to make decisions and have to endure unnecessary meeting after unnecessary meeting to move things along at even a glacial pace. Company morale is extremely low and there is 0 opportunity for technical or professional growth, avoid working here if you are looking to grow in any way.

Viewing 217 - 219 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.