TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
avatar

Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
1.0
Jul 29, 2019
Recommend
CEO approval
Business Outlook

Pros

You will find a base salary that is relatively competitive for the market (though you will likely never see the full bonus they promise you and the stock is worthless). Free lunch every Wednesday. Full mental healthcare benefits provided to you (you will need them).

Cons

The product is awful and everyone knows it but no one knows how to fix it. Though basically all of the executives were fired over the past 2 months, somehow it got even worse to work here. Everyone is leaving this place as fast as they can. We still lose 1-2 quality people every single week whether in marketing, sales, or technology. Partners are jumping off quickly as well and other revenue areas are dying. We have three new executives in place and I would say the jury is out on two of them. We desperately need a real CEO who has a strong vision and is willing to take risks. For those of us that have stayed in spite of the chaos, it seems as though some kind of financial incentive that is actually equal to the punishment we have been put though is in order. At least one that would allow us to live in very expensive Los Angeles. Like others, I remember a time when this company was about pulling together and getting stuff done while trying to actually disrupt an industry. All that happens now is TrueCar's product has become obsolete and unnecessary and consumers no longer have any reason to use it. Know that when you join TrueCar, you are joining a house of cards that is getting ready to tip over at any moment. You are joining an organization where the executives couldn't care less about your actual contributions or support you. If you're one of the many political players that kiss your way to the top, then perhaps it is a fit. The culture is that of a dead carcass being violently ripped to shreds by 5 different vultures all fighting for the same last rotten piece of meat.

1.0
Jul 1, 2019

Mismanaged and rudderless

Recommend
CEO approval
Business Outlook

Pros

Free health insurance (unless you have dependents)

Cons

Lack of strategic vision, management hires and promotes family members or sycophants, tumbling share price, job roles keep on changing, tech is antiquated and inefficient and real career opportunities are almost non-existent. Recent high level, including CEO, executive departures and layoffs another nail in the coffin?

Viewing 220 - 222 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.