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      TrueCar

      Engaged Employer

      TrueCar reviews

      3.7

      55% would recommend to a friend

      (434 total reviews)
      avatar

      Scott Painter

      29% approve of CEO

      54% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      434 reviews
      1.0
      Jun 19, 2019

      Steer Clear of ISR

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work-life balance and benefits.

      Cons

      Mismanaged with unqualified, unstable, and bald faced favoritism. Our former HR rep used inside sales as a departmental restructuring guinea pig to further her career towards Chief of Staff with Boss 1. This restricted opportunity due to unbalanced regional assignments, during a suppressed season, with a logistically unrestricted inside sales team. Boss 1 left, HR became interim Boss 2 (despite zero sales experience) and she promptly went on an extended leave. Boss 3 slept with a subordinate and fed her inbounds, suffering embarrassing weekly meetings, until qualified reps quit. Numerous HR complaints fell on deaf ears until this consequence. A new quarterly pay plan is a given, along with revised targets, at management’s discretion. Forced to sell non-TrueCar auxiliary company contracts as part of target, but given neither the collateral nor methodology to do so. Lay-offs are a yearly norm, this last one being significant ... unless you’re an ISR, in which case they allow under-performers to fester into morale-sucking leeches, robbing you of any levity you may have left with their personal misery and established cliques. Chip Perry has “retired” and their Executive VP of Dealer Sales has also jumped ship. Abject failure, all around.

      4.0
      May 21, 2019

      Depends on your role

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you're in the creative department there is a lot of opportunity for growth and making a difference. People are fun and outgoing, the company culture is extremely relaxed. People go all out during culture festivities. We have unlimited PTO and people generally are chill with however you take it, and depending on what team you're on they may not even track it. I really enjoy my job because I feel like I have the power to make a difference. Sometimes it can frustrating because there's people giving opinions where it's not their business, but that's like any company. My team is hilarious and I feel empowered to help the company. The cons sometimes get to me but overall I feel that my work is fulfilling and I'm happy. I love the perks. There's a fully stocked kitchen with rotating snacks, everyone gets those expensive adjustable tables and chair...and you'll get any equipment you need to do your job.

      Cons

      Only when I worked here for over half a year I started to realize some things, and it's the reason why this review isn't 5 stars. Even though my department is great, the morale at the company is pretty low. It takes forever for something to be completely built. From the idea of conception to final delivery, things take way too long. It's also embarrassing to me that we're a public company for four years now, yet nobody knows who we are and what we do. The executives are so risk adverse, so we test things to death. And by doing that, it adds so much time to our final delivery. The dev team is shorthanded like crazy, which is also a contributing factor to why things take so long to build. It's an endless cycle of problems. Sometimes I have to worry if the products that will bring us forward will be built, because it takes too long and management is scared of change. It's what we need, but people don't want to be responsible if it fails.

      1.0
      May 17, 2019

      if you ignore it; you will be writing after year

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Location, Location, Location and competitive benefits

      Cons

      Internal politics is really bad. Developers are not allowed to speak. Really bad product and no clear strategy. Regular layoffs. People are leaving left , right and center.

      Viewing 223 - 225 of 434 Reviews
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      Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.