TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
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Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
2.0
May 16, 2019
Recommend
CEO approval
Business Outlook

Pros

1. Great Pay: The only reason I never left until being laid off. 2. Great Benefits and Office Amenities: Unlimited PTO, 100% health coverage, great office snacks and environment, gym membership allowance 3. Free parking in Santa Monica: Alternatively you can collect a stipend for using public transportation. 4. Dog-Friendly Office (only some offices) 5. Flexible Work Environment: Ability to work from home or remotely as needed, just make sure you get your work done. 6. Lots of celebrations for reasons I cannot explain. Achieving mediocrity?

Cons

1. Poorly Managed: Lack of strategy from the top, lack of accountability everywhere else. Priorities are driven by the shiny object of the week. 2. Challenges Your Ethics: Not exactly an unethical company, but the decision making definitely makes you question your values. 3. Technology development is at a standstill. Haven't been able to keep up with the business, even maintaining image accuracy or effectively executing on campaigns. 4. No HR Department: Have not been able to keep an HR executive for more than a year since the original one left the company in 2015. 5. You'll leave with the feeling that you sold your soul to the devil. 6. My pre-IPO equity is now worth $0 due to the $6 stock price. Thanks.

1.0
May 9, 2019
Recommend
CEO approval
Business Outlook

Pros

- Acceptable compensation - Fairly good benefits - Coffee machine ain't bad (but moldy) - Good fried chicken joint downstairs (expensive SM prices) - Occasionally free beer and bad music in the courtyard

Cons

Make a cocktail, if you will, that is 1/3 "The Office", 1/3 what the LA Tech scene looked like in 2008, and 1/3 the hubris and stupidity of the Trump White House. Lazily shake with the skills of an incompetent local Santa Monica bartender, and viola - you have Truecar. - Worst executive leadership I have ever seen, where arrogance meets failure - Somewhat "worrisome" mismanagement (google "TrueCar insider sales lawsuit" and form your own damn conclusions about a now $5 stock) - Pointless, declining business model that will get wiped out (mercifully) in the next recession (current business strategy: we don't actually get you anywhere near lowest price, we make car dealers haggle with you, our website sucks... but hey, we have commercials with a pervy-looking dude with a beard and old people use TrueCar to buy Dodge Trucks at Sam's Club). - Culture of morons and unaccomplished managers firing people for personal reasons - Culture of idiotic executives who should have been thrown on their arses long ago for making a bad company worse - Astonishingly bad tech stack and capabilities that defy Moore's Law and get worse over time - Culture; notice how a slew of generic "we love it here" 5-star reviews popped up early this year? There is a string of anonymous gmail accounts somewhere crying for their daddy. I'm here to keep it real, baby. - HR; its like living in 1930s Soviet Union. People just get fired at random here, usually on the advice of less competent managers looking for scapegoats. Take that chain all the way upstairs, but stop short of the CEO, who is at best inert. - HR; when you are done dishing out millions for executive stock options, feel free to lay-off your tech people in mass waves. Who needs that stuff anyways?

2.0
May 6, 2019

Not so TrueCar

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team of motivated co-workers. Great benefits.

Cons

Upper management is like Dei ex machina (Gods from a machine); there's no telling how you might offend them. Turns out I offended one of them by rejecting someone for a writing position that said upper manager had been um...er...intimate with. Silly me, thinking I'd had a mandate to actually hire quality people. The final straw was getting replaced by another one of upper management's siblings. Yes, sibling. Unethical, yes. But apparently not illegal.

Viewing 226 - 228 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.