TrueCar reviews

3.7

55% would recommend to a friend

(434 total reviews)
avatar

Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
5.0
Apr 29, 2019

Strong, sharp team. Remarkable workplace.

Recommend
CEO approval
Business Outlook

Pros

Product folks: get stoked. Although we spent the better part of last year focused on rebuilding our tech stack, we are now celebrating the astonishing uptick in “idea-to-prod” velocity. Concepts are designed, user tested, and deployed in weeks vs. months. We are now far more courageous in driving ideas that have material impact on the consumer journey. We’re a “just do it” culture. Cliché? Sure. Point being- leadership has established numerous paths to encourage new ideas from any and all directions, and your colleagues will be some of the sharpest in the business. Culture-wise, we treat adults like adults. No “hours-for-hours” justification necessary for time-off or the occasional work from home. Compensation is regularly vetted against market. Amenities everywhere- snacks, food, any equipment you need is generally an email away. Shoreline location a block from [too] many lunch options on Santa Monica’s 3rd Street Promenade. The office(s) layout is open-air, sophisticated. There are numerous places to dodge disruption when you really need to focus.

Cons

Negatives are the same I’d expect in any business working to bridge marketplaces. We’re “mission-driven” agile- aligning teams to tribe, and ultimately company OKRs. Incremental wins may feel less groundbreaking than end-to-end redesigns to some, with occasional tight turnarounds to deliver viable iterations to move the ball forward.

1.0
Apr 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay: they can't get anyone to take an open role here. As an applicant, the benefit to you is that you can ask for 20-30% higher than market rate and can likely get it. Advice: take that higher-than-market rate and use it to get a raise from your current employer or against another offer. Benefits: they pay full for individual benefits. Parking: parking is paid for in full

Cons

Everything else. There's no much in the way of leadership or culture at this company. The executives are great at flip-flopping and not knowing how to take our mediocre product and make it something competitive. The culture is a toxic wasteland. I work in the business operations/marketing side of the house which is bad, but not as bad as the engineering/product org (thank goodness they are in another building). Those guys managed to shut down product innovation for more than a year and now we are even further behind than we used to be. Layoffs are a yearly (if not an every 6 month) kind of thing here. Since so many people are leaving each week you likely won't have to worry about them for a while. I remember when we had an executive team that knew what they were doing with big ideas and ways to disrupt the market. The former CEO was an idea guy with a little craziness added (think a shade of Elon Musk). The new CEO plays it safe. I have no faith in this leadership team that they can turn this ship around. They have been given enough leeway it is time to move on.

Viewing 229 - 231 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.