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TrustScale

Engaged Employer

TrustScale reviews

4.1

79% would recommend to a friend

(57 total reviews)

Lawrence Snapp

100% approve of CEO

71% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.1

Culture & values

4.1

Senior management

4.1

Compensation and benefits

4.1

Career opportunities

TrustScale has an employee rating of 4.1 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TrustScale employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

57 reviews
1.0
Nov 7, 2025

Poor working environment

Project manager
Recommend
CEO approval
Business Outlook

Pros

Flexibility with log in and log off time. Just get the job done.

Cons

Incompetent higher management. They announced that a small team of project coordinators would be promoted to project managers, they made them train everyone in their tasks and responsibilities, and then fired all of them with only a week's notice saying it was a "difficult administrative decision". All of this without a real action plan from higher management for those left behind with extra workload.

avatar
TrustScale Response
3mo
Thank you for your feedback and for your time with TrustScale. We’re glad to hear you appreciated the flexibility in how work is structured — this is an important part of how we operate across global teams. We also take feedback related to team changes and communication seriously. As a fast-scaling organization working on evolving AI programs, there are times when we need to make difficult operational decisions. That said, we are continuously working to improve planning, communication, and support for our teams during periods of change. We remain committed to building an environment that balances flexibility, accountability, and respect for the people we work with. We appreciate your contribution and wish you the best in your future steps. — TrustScale Team
5.0
Sep 26, 2025

Worked as Language specialist

Ai data annotator
Recommend
CEO approval
Business Outlook

Pros

Very reliable platform, clear task instructions, flexible scheduling, supportive team leads, and meaningful work contributing to AI development.

Cons

Limited career advancement paths, repetitive tasks over time, modest compensation relative to workload, minimal benefits for contract roles, and infrequent feedback on performance.

1.0
Jul 15, 2025

Why work at a place where the CEO does not value you?

Sales representative
Recommend
CEO approval
Business Outlook

Pros

Pros? There are tons of great companies in this industry to work for, so not sure given all of the poor reviews why anyone would apply to work here.

Cons

You lose valuable time in your life when you could actually be doing something productive and being happy.

avatar
TrustScale Response
1y
Thank you for your feedback. It’s unfortunate that after several years, this is the impression that stayed with you. We recognize that growth — for individuals, teams, and companies — rarely comes without some pain. No environment is perfect, and leadership plays a role, but so does communication, alignment, and personal accountability while in the role. We’re focused on building a culture where people are challenged, supported, and heard in the moment, not years later. We appreciate all perspectives that help us evolve — and wish you the best wherever your path has taken you.
Viewing 4 - 6 of 57 Reviews
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Glassdoor has 151 TrustScale reviews submitted anonymously by TrustScale employees. Read employee reviews and ratings on Glassdoor to decide if TrustScale is right for you.