Tyler Technologies reviews

3.7

69% would recommend to a friend

(1,446 total reviews)
avatar

Lynn Moore Jr.

84% approve of CEO

78% positive business outlook

Tyler Technologies has an employee rating of 3.7 out of 5 stars, based on 1,446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tyler Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Sep 8, 2021
Recommend
CEO approval
Business Outlook

Pros

-Remote work, trusted to get the job done -Stock price keeps rising, corporation is extremely successful -Variety of teams to interact with, and with that a variety of opinions and viewpoints to encounter -Occasional benefits such as free meals and game tickets if you're on the corporate team -Office in Yarmouth is world class if you want to work there during the pandemic

Cons

-All teams are understaffed and overwhelmed by the workload. Middle and upper managers seem oblivious of this or show no sympathy. Teams have to do more with less. -Pay is well below industry average. Yearly raises and bonuses are capped and below cost of living standard, creating zero incentive for employees to go above and beyond. -Lack of documentation and process across all areas, outdated or tedious procedures. Create your own documentation or struggle to figure it out on your own. -Contrary to other reviews on here, I did not find there to be a quality worklife balance. Managers and other team members were often expected to work after hours and on weekends due to deadlines not being met. -Corporate politics everywhere -- play the game or risk alienation -Your experience here will depend entirely on your team. With this being such a massive corporate enterprise in the business of acquiring other companies to expand, your team leader or manager will define your experience in whatever tiny sector you occupy -Opportunities for advancement or transfer are generally limited unless you're prepared to stay for many years.

1.0
Aug 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Have good benefits. Good place for college graduates and application support developers.

Cons

High nepotism. Horrible development environment. Complicated and Buggy software. If you love coding and object-oriented development this is NOT the place. No value for your experience or skills.

2.0
May 18, 2020
Recommend
CEO approval
Business Outlook

Pros

- Work/life balance is incredible. 8 hour days are the norm, and I was NEVER required to come in on the weekend. WFH is dependent on manager - The people are very fun to work with. Every team has its own unique dynamic and it's enjoyable. This is the primary reason for staying This review only really applies to the Courts & Justice division in Plano. Divisions in other geographical areas will have wildly different experiences.

Cons

- I have seen NUMEROUS ethics violations. None of them are worthy of using the whisteblower hotline, but some of them are appalling. Bringing them up gets you either ignored, told to stop talking about it because it leaves a paper trail for the company to be held liable, or someone pretends to listen but takes no action - Management refuses to accelerate the push away from the dated tech stack. We produce twice as much code with dated VBScript and old versions of C# than we produce with the more "modern" WPF solution being built. We are still moving backwards - So many people want to see things improve, but management never gives the time or budget for it. It's a constant cycle of saying something needs to be better, but never doing it. - The entire division DEPENDS on specific people with specific knowledge of how the product works. When they leave/retire then that section of the product will fall apart - Many poor employees are hired that have no business developing software. Completely incompetent analysts/developers/etc are able to continue working for MONTHS without being confronted - The pay is below industry standard, and does NOT scale with experience. Salary increases are 0-3%, based on performance. If you get promoted at the end of the year you will get a 6% raise TOTAL. There's a saying that "We work for the people at Tyler, not for the money at Tyler." - Upper management is completely disconnected from what it's like working on the ground. They do not understand that problems are building up and we are climbing a steeper and steeper mountain This review only really applies to the Courts & Justice division in Plano. Divisions in other geographical areas will have wildly different experiences.

Viewing 13 - 15 of 1,446 Reviews

Glassdoor has 1,563 Tyler Technologies reviews submitted anonymously by Tyler Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Tyler Technologies is right for you.