Is U.S. Bank a good company to work for?

U.S. Bank has an overall rating of 3.2 out of 5, based on over 12,852 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at U.S. Bank to a friend and 41% have a positive outlook for the business. The best reviews about U.S. Bank have been left by employees working as Intern - Hourly , Intern and Compliance Analyst .

Does U.S. Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Bank employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at U.S. Bank. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at U.S. Bank?

46% of U.S. Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Bank 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at U.S. Bank?

Personal Banker (379) , Client Relationship Consultant (332) , Universal Banker (316) , Teller (311) , Customer Service Representative (262) , Branch Manager (226) , Bank Teller (223) , Vice President (118) , Project Manager (105) , Software Engineer (102) , Operations Manager (89) , Analyst (86) , Manager (85) , Business Analyst (84) , Mortgage Loan Officer (83)

What are the pros of working at U.S. Bank according to real employee reviews?

"The benefits are good and they encourage volunteering in your community and getting paid for it." ((in 951 reviews)); "Great place to wok for an pay is good!!" ((in 672 reviews)); "Good work life balance and SLA" ((in 656 reviews)); "Overall the company is a good to work for and most the other employees are great people." ((in 585 reviews)); "Culture is great and very helpful." ((in 361 reviews))

What are the cons of working at U.S. Bank according to real employee reviews?

"Management is very poor and team lacked diversity" ((in 554 reviews)); "some managers are great and some are terrible (like anywhere)" ((in 278 reviews)); "No training in the beginning which is hard for a new worker and no sign" ((in 216 reviews)); "They move slow and upper management is horrible" ((in 216 reviews)); "Salary is low and bonus and merit continue to drop year after year despite the positive growth the bank is having." ((in 187 reviews))

What are employees saying about U.S. Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Bank layoffs and their outlook for job security at U.S. Bank in 2026.

What are the top reviewed U.S. Bank locations?

Minneapolis , Saint Louis , Cincinnati , Portland , Milwaukee , Chicago , Saint Paul , Los Angeles , Denver , Overland Park , Charlotte , San Francisco , Seattle , San Diego , Fargo , New York , Atlanta , Owensboro , Columbus , Kansas City , Boston , Richfield , Irving , Las Vegas , Phoenix , Cleveland , Sacramento , Houston , Irvine , Nashville

U.S. Bank reviews

3.2

46% would recommend to a friend

(12,079 total reviews)

Gunjan Kedia

29% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,079 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews

2.0

Sep 19, 2017

It's a job

Product manager

Recommend

CEO approval

Business Outlook

Pros

It was a steady paycheck, until the lay-off.

Cons

They have yearly internal surveys where they are always told that the salary, benefits, and computer equipment is below par. They only address things that are free, like "communication" by forcing everyone to attend a conference call where a VP babbles about how we need to make more money. They regularly have small to mid-sized layoffs that rarely make the news. These aren't about streamlining, but more about cutting out experienced employees and rehiring recent college grads for a fraction of the cost. Funny how management never is laid off though, just moved around to be ineffectual in a new department.

1.0

Sep 13, 2010

Huge Career Mistake

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

-Richard Davis is a reasonable man who represents the bank very well- whether or not he is genuine is up to your own personal interpretation. On the whole he comes across as agreeable.

Cons

-There is absolutely no say in how things are done if you are junior- you are just expected to "do your job". -There are no promotions. Period. -Benefits package is horrible. Minimal health, dental, vision and the insurance companies are all MN based, which causes difficulties finding doctors who will take your insurance in some regions. -The company is taking a cutthroat, top-tier investment bank approach to doing business in spite of the fact that it's just not that type of business. The company wants it both ways- become involved in the top deals (or else) but at the same time don't take on any "unnecessary risks". Of course, unnecessary really means "any risk at all". -Most of the bosses (in the NY office anyway) take a "work is life" approach. Staying at the office past 9-10 PM is not uncommon under certain bosses. -"Face time" is absolutely essential for survival. -Credit officers are not always forward thinking. At times some officers can be stuck in a 70's or 80's style train of thought. -Minimal support for returning to school to earn MBA/CFA.

2.0

Sep 3, 2025

Management makes stupid short-term decisions

Researcher

Recommend

CEO approval

Business Outlook

Pros

This company USED to be great! We had a great leadership style and open, collaborative work experience. Additionally, work life balance was ok. Everything shuts down at 5pm ET, which is nice.

Cons

Where to begin! Multiple layoffs within 2 years. It's clear the company WANTS people to leave, thereby making things challenging, like getting new tech, or forcing employees to work in offices with water damage and no trash pickup. Another example is hiring managers with no experience as to what the ICs actually do. Leadership has 14 (!) vague goals and it's not clear how what we do helps get to those goals. It's also unclear what leadership does to get to those goals. And those goals keep changing.

Viewing 58 - 60 of 12,079 Reviews

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It's a job

Huge Career Mistake

Management makes stupid short-term decisions

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