U.S. Bank reviews

CHEAP. I don't know how much more I can emphasize how cheap with their employees this company is. The health insurance is terrible compared to industry standards. The deductibles are very high, you will likely pay out of pocket for every doctor visit, unless you have some kind of illness and/or accident and exceed the deductible. There is a lack of promotions and growth. They will do whatever they can to not give you an annual raise, or they will give you a 1% raise if you do a great. But they will always find an excuse as to why your annual review was great but yet you only got a 1% annual raise. SELF-FUNDED holiday party and events. They should be embarrassed to encourage these events when they come at a price to the employees. The company will not spend a dime on their employees if they don't have to. Not even coffee in the break room. I have never worked at a company so set at nickel and diming their employees.

A person's experience here will be a crapshoot depending on which manager they get. There are a LOT of incompetent terrible managers there and nothing is done about them. Managers in my department bullied employees constantly. Their favoritism to a couple of select employees was so blatant it would have been funny if it wasn't at the expense of other employees. Managers actually said inappropriate or offensive things about race and gender directly to employees. Most of my department complained to HR and the ethics line multiple times. Nothing changed. Exempt employees forced to work consecutive weekends but then docked a day's pay a few weeks later if they were sick for one day and had no sick days left. Or you'd be forced to use vacation time if you were a couple hours of late into the office due to a family emergency. This despite the fact that you've worked the previous several weekends. Hourly employees being a couple minutes late made to come in on the weekend and work a full hour to make the time up. They weren't allowed to come early or stay late. Being told you can't attend a continuing education event even if you're on the board of the professional organization that is sponsoring it unless you use a vacation day. I know that no department is perfect but this was excessive. I wouldn't have believed that the things I saw and experienced actually happen in a reputable company until they actually happened right in front of me. The employee surveys were awful so the bank suspended them to have a year focused on strengthening management. We saw no change. On the most recent all-employee survey the managers in my department again got abysmally low ratings. If you are interviewing here, ask detailed questions about department turnover. Ask if they do all-employee surveys and how the employees have rated the managers and the department. Find former employees of the department you're interviewing for on linked in and see if you can ask them questions - the worst that will happen is they'll say no. In my career I've worked for other banks as big as or bigger than US Bank and my department in US Bank by far had the worst environment and culture. Which is a shame because i think the CEO means well, but such bad managers being allowed to be so abusive that they ruin whole departments is a big spot on the reputation of the company.