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U.S. Customs and Border Protection

Engaged Employer

U.S. Customs and Border Protection reviews

3.6

68% would recommend to a friend

(523 total reviews)

Rodney S. Scott

69% approve of CEO

63% positive business outlook

U.S. Customs and Border Protection has an employee rating of 3.6 out of 5 stars, based on 523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Customs and Border Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

523 reviews
4.0
Jan 13, 2013

good agency to work for

Recommend
CEO approval
Business Outlook

Pros

stability, high earning potential, carrer advancement

Cons

long hours, alot of prior tranining, long probational period

2.0
Oct 3, 2012
Recommend
CEO approval
Business Outlook

Pros

You do get to see things and meet people that you would never believe; suitcases of drugs, jewels, smoked little woodland animals.... and also Presidents, kings, queens, princesses, Prime Ministers, Secretary General or whatever title for chief executive. Occasionally there is a TDY that nobody wants that will send you someplace exotic - in the middle of winter.

Cons

It doesn't matter if you do a good job or a bad job. You'll be rewarded or punished according to the whims of who ever has the power to do so. The level of nepotism and cronyism is unbelievable so if you are not in, you're out. The incompetence that some people get away with will astound you and promote them because they've got the connections and you don't.

3.0
Sep 23, 2012
Recommend
CEO approval
Business Outlook

Pros

Federal benefits, decent hours, good facilities

Cons

Very archaic in terms of flexibility. This is NOT the agency to join if you are looking for all of the wonderful flexible arrangements you hear about in federal government

Viewing 505 - 507 of 523 Reviews

Glassdoor has 549 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.