The work you do is mission oriented and you can appreciate how the project/program you are delivering serves to help safeguard our nation's borders. The work/life balance is the only strongest upside to working for this organization.
Cons
There is no clear career path and promotion opportunities are very limited. Leadership do not take the time to recognize employee excellence and provide opportunity for team or individual success.
Working in mission support/administration provides a great schedule. 10 pd holidays each year. The benefits package is fantastic.
Cons
Dealing with the government in general can be frustrating. Everything depends on congressional funding. Multiple systems that do not work together. Always a time delay and red tape for program and systematic updates.
Highly visible government agency that is mission driven. Depending on which office you work in; there are opportunities to travel and see the work done by agents and officers.
Cons
Management isn't held accountable for anything and seems to be rewarded through promotions for bad behavior. Managers are rated on their leadership skills without any feedback from employees. Developing employees to become top performers is not a priority to managers. It seems that the agency would rather continue to pay contractors than invest in their own employees.