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U.S. Financial Technology

Engaged Employer

U.S. Financial Technology reviews

4.0

77% would recommend to a friend

(119 total reviews)
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Tony Renzi

86% approve of CEO

77% positive business outlook

U.S. Financial Technology has an employee rating of 4.0 out of 5 stars, based on 119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Financial Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

119 reviews
1.0
Aug 3, 2021
Recommend
CEO approval
Business Outlook

Pros

- Good pay - until you realize it's because they are paying for misery - Lots of PTO - but you won't be able to take it because you will be under constant impossible deadlines (and you're the only person who knows how to do the one thing)

Cons

- If you have options, don't work here. The truth is that the culture is incredibly toxic. The level of disrespect by everyone and the way teams constantly turn on each other is terrifying (especially if you're female. The number of times I've seen the men talk down to the women on their teams, and when the women push back...they are publicly scolded/embarrassed and told that they are being "dramatic" or that they are "too emotional". How is this still happening in 2021? And the WERG - the women's group in the company - is an absolute joke from what I hear). - This organization is extremely top heavy. Every 6 - 8 months, they do rounds of layoffs (which are all targeted at managers and below), only to be followed (literally two weeks later) with hiring a spate of directors and VPs. - Everything will be your fault. The blame game at this organization is the worse I've ever seen. I've seen VPs overriding employee concerns and risks, and when things go awry, the employee is blamed. This didn't happen just once; this is a common occurrence to a point where nearly everyone there is demoralized and just expect to be thrown under the bus. - The backstabbing and politics is the worse I've ever seen. I thought that things would be better with the new CEO, but if anything it's only gotten worse. I've sat in on executive meetings where the entire hour is devoted to the VPs throwing each other under the bus and snickering at each other. Honestly, Thanksgiving at my in-laws is less painful. - The last employee survey was so terrible that they didn't even reveal the results. Instead, at the Town Hall, HR made noises about having "workshops" to discuss the results, and I don't think any of those "workshops" ever got scheduled. If they did, clearly nothing got done. I'm actually afraid to see how terrible the results of the next survey will be. - One of the items from the employee survey (which has been the feedback on every survey) is that there is no promotion path. HR made a lot of noise about having a promotion plan, only to turn around and change people's titles from manager/director to stuff like "lead" (which is basic career death when you try to apply to other companies - which I think is their plan to staunch the brain drain). - Even without the constant rounds of layoffs, anyone who is competent has been jumping ship. Rather than try to find ways to fix the issues within the company, the CEO (and his cronies) have just hired more VPs. You're not valued, your sacrifices to the company won't be valued. I know that this review may sound bitter, but I'm one of the few "favorites" of my SVP (he'll still throw me under the bus if it means saving himself, but for the most part, I've been treated well by him). But even though I'm a "favorite" doesn't mean that I'm blind to how awful my colleagues are treated. I appreciate my position of privilege, but I'm also very aware of how disgusting the culture is. We are all actively looking for a way off this ship.

1.0
Aug 3, 2021
Recommend
CEO approval
Business Outlook

Pros

They pay well...until you find out that the reason they pay so well is because the environment is so toxic.

Cons

The culture is absolutely toxic. There is a lot of lip service about how much they value their employees, but the leadership will consistently blame everyone below them for bad decisions made by the execs. Women and minorities do not hold business-centric leadership positions where there is any real decision making. There seems to be rounds of layoffs - targeted at the worker bees - every 6 months...followed by hiring more director/VP level positions. This organization is very top heavy and very few of the senior leadership care how much they are burning out their employees. The politics. There is politics in every company, but the amount of bickering/in-fighting/throwing-under-the-bus at CSS is insane. I've sat in on the executive meetings and amount of backstabbing was embarrassing. The bi-annual employee survey was so bad that they wouldn't reveal any of the results (but made a lot of lip service about having "workshops" to solve some of the feedback...these "workshops" never got scheduled and I can't imagine how much worse the next employee survey will be)

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U.S. Financial Technology Response
4y
Thank you for your feedback and advice. I’m sorry your experience at CSS wasn’t what you hoped for. I work hard every day, as do most of us at CSS, to provide a great working environment for all of our employees. We do this through a variety of means, too long a list to include here, but I’ll call out a few: a.m. and p.m. daily huddles and twice-a-month all employee town halls, which we hold to keep everyone informed and on the same page; our 3-times-a-year employee engagement surveys, the results of which we always share at an all-employee town hall; numerous employee resource groups and the many social and developmental events they plan; an aggressive diversity and inclusion strategy; a new career architecture framework intended to provide clear career-mapping for every role at CSS; summer Fridays off; a 100% virtual workforce during the pandemic; and more. It seems, however, that we fell short for you and we’ll take your feedback to try to improve our company. Thank you for taking the time to share your thoughts. Thank you, Tony Renzi, CEO, CSS
1.0
Jun 25, 2021

Look elsewhere - worst experience of my career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Small company which makes it easier to meet people and build relationships

Cons

No clear direction or path forward Poor management/ leadership (in pockets) Growth and development is not prioritized Minimal room for promotion Not a great environment for high performers

Viewing 52 - 54 of 119 Reviews

Glassdoor has 132 U.S. Financial Technology reviews submitted anonymously by U.S. Financial Technology employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Financial Technology is right for you.