Does U.S. Xpress pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Xpress employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at U.S. Xpress. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at U.S. Xpress?

36% of U.S. Xpress employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Xpress 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at U.S. Xpress?

Truck Driver (106) , Class A Truck Driver (65) , OTR Truck Driver (41) , Driver (36) , Dedicated Driver (28) , Fleet Manager (18) , Account Supervisor (17) , OTR Driver (15) , Account Manager (14) , CDL Driver (14) , Company Driver (14) , Customer Service Representative (13) , Transportation Manager (12) , Carrier Sales Representative (10) , Class A Cdl Truck Driver (10)

What are the pros of working at U.S. Xpress according to real employee reviews?

"I started on the dollar tree account out of Savannah Georgia; it was a lot of work hand unloading the trailer but good pay." ((in 90 reviews)); "Some good people and departments; promote from within." ((in 50 reviews)); "Benefits are great and that’s about it." ((in 47 reviews)); "Decent work environment." ((in 15 reviews)); "Team driving can make some good money with the right teammate" ((in 15 reviews))

What are the cons of working at U.S. Xpress according to real employee reviews?

"Poor management and if you try to quit they lie on you report." ((in 35 reviews)); "long hours and labor intensive work" ((in 21 reviews)); "lack of communication poor equipment/repairs no miles/sit more then you drive at time" ((in 19 reviews)); "Fleet managers always changing,never can answer questions, repeated issue with loads canceling, forced team driving, 90% of the time did not get home on time." ((in 16 reviews)); "They don’t track project cost, so they’ll do constant layoffs." ((in 14 reviews))

What are employees saying about U.S. Xpress layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Xpress layoffs and their outlook for job security at U.S. Xpress in 2026.

What are the top reviewed U.S. Xpress locations?

Chattanooga , Tunnel Hill , Dallas , Jacksonville , Chicago , Shippensburg , Springfield , Irving , Houston , Atlanta , Gordonsville , Markham , New Caney , Auburn , Phoenix , Indianapolis , Ellenwood , Marion , Jonesville , Joliet , Scottsdale , Newton , Duncan , Savannah , Tempe , Henderson , Gas City , Tipp City , Zanesville , Robert

U.S. Xpress reviews

2.9

36% would recommend to a friend

(1,067 total reviews)

Tim Harrington

45% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,067 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

U.S. Xpress has an employee rating of 2.9 out of 5 stars, based on 1,067 company reviews on Glassdoor which indicates that most employees have an average working experience there. The U.S. Xpress employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews

1.0

Dec 19, 2014

Please read before you consider working at Us Xpress.

Dedicated route (indiana - walmart)

Recommend

CEO approval

Business Outlook

Pros

One pro was I was always moving, I did my route for the day, slept, then woke up for the next one. The pay was less then advertised; but pay stub easy to understand, and no hidden fees. You will get part of your bonus but only after asking for it multiple times.

Cons

no respect, dirty trucks, load before life, rude management They don't care if you can't see the road, the load is more important. It could be a white out or blizzard you must push on. If you don't expect to get yelled at. If your too tired to drive because the weather fatigued you, expect to get yelled at. Their motto is the load before your life in Auburn , IN. My first truck was so nasty i got very sick. My second truck was just as bad, but no pet dander. I had to clean both. They would not let me go back OTR or switch accounts. Must have at least a 6month lease signed before they pay you your second bonus.

1.0

Nov 18, 2013

WARNING stay far away from this company a bunch of liars WARNING

Otr tractor trailer driver

Recommend

CEO approval

Business Outlook

Pros

You can have a pet on your truck

Cons

Very low weekly miles, worthless driver managers, load planners and dispatch, super unorganized, trucks always breaking down half the time in shop more then on the road, low pay. When I decided to move from swift to Useless Xpress they promised me the world just to get me into their door was promised 2500 miles per week or BETTER I've been with this USeless company since July and I have been lucky to see 2600 miles within that time just a couple of times lucky if I get 1700 miles a week. 300.00 pay checks every week is not worth staying OTR for 6 - 8 weeks at a time being away from home, family, friends and having some kind of life and not mention theI've gone into credit card debit paying bills with my credit cards just to stay a float. Within the short time I've been with the company they have reseated me into 3 trucks why because their trucks are crap and they give the better trucks to their team drivers, been SCREWED out of layover pay, detention pay and have to fight with them weekly to get money I have put out for supplies for the truck and weight scales. So the only advice I can give to anyone thinking about applying to USeless Xpress is RUN and RUN as fast as you can. RUN FOREST RUN ***DRIVERS BEWARE***

1.0

Aug 15, 2018

Do NOT seek employment

Truck driver

Recommend

CEO approval

Business Outlook

Pros

No pros. Walmart Account out of gas city indiana. Im a lease purchaser so obviously i have a truck payment. They only pay for loaded miles. Ran a full 70 hr clock and my first check was$320, checked my paycheck statement today, it's ajoke! Although i ran almost 2000 miles in a ŵeek, im bringing home $0!!! They will use LP drivers to do Wal-Mart's back hauls and if they are 1-3 hours away you still don't get paid for it!!!

Cons

Everything about this place is a con!!! Dispatchers are completely oblivious on how to do their actual job. I was on the Dollar Tree account out of Joliet,Indiana, they took me off because noone could make notes of drivers calling and reporting breakdowns so they assume you haven't stayed in contact with them and will take you off the account. They paid me about $2000 just to stay with US Xpress , because I'm a fan good driver and they put me on walmart accountjust to lose me anyways. I will never recommend this company to anyone even if you have no bills to pay. There's only 3 of us LP guys on this account since its so new and one of them didn't even stay for his 2nd week.

Viewing 7 - 9 of 1,067 Reviews

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U.S. Xpress

U.S. Xpress reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Please read before you consider working at Us Xpress.

WARNING stay far away from this company a bunch of liars WARNING

Do NOT seek employment

Jobs at U.S. Xpress