Does U.S. Xpress pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Xpress employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at U.S. Xpress. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at U.S. Xpress?

36% of U.S. Xpress employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Xpress 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at U.S. Xpress?

Truck Driver (106) , Class A Truck Driver (65) , OTR Truck Driver (41) , Driver (36) , Dedicated Driver (28) , Fleet Manager (18) , Account Supervisor (17) , OTR Driver (15) , Account Manager (14) , CDL Driver (14) , Company Driver (14) , Customer Service Representative (13) , Transportation Manager (12) , Carrier Sales Representative (10) , Class A Cdl Truck Driver (10)

What are the pros of working at U.S. Xpress according to real employee reviews?

"I started on the dollar tree account out of Savannah Georgia; it was a lot of work hand unloading the trailer but good pay." ((in 91 reviews)); "the people are great and doing their best" ((in 46 reviews)); "Good benefits for mechanics and drivers" ((in 44 reviews)); "Team driving can make some good money with the right teammate" ((in 16 reviews)); "Advancement opportunities" ((in 14 reviews))

What are the cons of working at U.S. Xpress according to real employee reviews?

"Poor management and if you try to quit they lie on you report." ((in 32 reviews)); "Long hours and on call 24/7." ((in 20 reviews)); "lack of communication poor equipment/repairs no miles/sit more then you drive at time" ((in 19 reviews)); "The managers have no idea what they’re doing and no one cares." ((in 18 reviews)); "Layoff happens every 3 months." ((in 15 reviews))

What are employees saying about U.S. Xpress layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Xpress layoffs and their outlook for job security at U.S. Xpress in 2026.

What are the top reviewed U.S. Xpress locations?

Chattanooga , Tunnel Hill , Dallas , Jacksonville , Chicago , Shippensburg , Springfield , Irving , Houston , Atlanta , Gordonsville , Markham , New Caney , Auburn , Phoenix , Indianapolis , Ellenwood , Marion , Jonesville , Joliet , Scottsdale , Newton , Duncan , Savannah , Tempe , Henderson , Gas City , Tipp City , Zanesville , Robert

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U.S. Xpress

Acquired by Knight-Swift

U.S. Xpress reviews

Item: U.S. Xpress
Rating: 3
Author: Driver Service Representative

2.9

36% would recommend to a friend

(1,067 total reviews)

Tim Harrington

45% approve of CEO

37% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

2.7

Compensation and benefits

U.S. Xpress has an employee rating of 2.9 out of 5 stars, based on 1,067 company reviews on Glassdoor which indicates that most employees have an average working experience there. The U.S. Xpress employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Feb 23, 2009

Horrible pay and unrealistic expectations from senior managment.

Recruiter

Recommend

CEO approval

Business Outlook

Pros

There can be good pay in operations but they tend to lay off a whole team at once if its not performing the way they expect. Some of the mid-level managers are really great but they don't get the support they need from upper management to really make a difference in the company and the way the employees are treated. The regular everday employees are great to work with but they are just as unhappy as I was there.

Cons

Pay and unrealistic quota's! Senior management does not communicate well at all! I can remember numerous times where they changed a policy or procedure and we didn't find out about it until months later

3.0

Aug 20, 2008

Whatever doesn't kill you makes you stronger.

Driver service representative

Recommend

CEO approval

Business Outlook

Pros

There are ample opportunities for professional growth, outstanding working conditions(Chattanooga), and the people in leadership are there for other than political reasons (i.e. they deserve to be there).

Cons

The worst, and I think only, sore spot from working at US Xpress would be the stress level. If you lack coping skills this is not the place for you.

Viewing 1066 - 1067 of 1,067 Reviews

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