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US Immigration and Customs Enforcement

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US Immigration and Customs Enforcement reviews

3.1

51% would recommend to a friend

(130 total reviews)

Luke McCormack

40% approve of CEO

42% positive business outlook

US Immigration and Customs Enforcement has an employee rating of 3.1 out of 5 stars, based on 130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The US Immigration and Customs Enforcement employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

130 reviews
3.0
Apr 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits. Job security. If you're looking for these three. Law Enforcement environment. Good relationships built.

Cons

Work satisfaction has been rated low for years. Constant changes in government policy will make it hard on you on the long run. You may be very active for certain amount of years and suddenly go to 0 miles for a couple more. If you use your sick leave or take a long vacation, expect your salary to drop for a few months (due to calculations for a "special type of premium pay called AUO which does not excludes the days you take from leave to it's quarterly calculation) AUO goes from 10 to 25% of your base pay and is based on an average of 18.5 hrs worked every two weeks (to r max at 25%). Many angry people due to politics, instead of focusing in whatever your mission is as a public servant.

4.0
Apr 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Great job! There are many different specialties you can work within the agency.

Cons

Travel and job assignments tend to be draining at times. Something to think about.

2.0
Mar 4, 2022

Toxic Environment

Recommend
CEO approval
Business Outlook

Pros

- telework policy - ability to work or detail across agency (due to high turnover of positions) - dedicated to mission

Cons

- lack of structure (everything is a priority) - poor senior leaders that aren't held accountable (high turnover, high harassment and no one cares) - male egos and bureaucracy keeping systems stagnant - Lack of work/life balance (seniors will leave when they want but give a list to lower mgrs/supv causing overload and overworking) - No resources or budget to get things done efficiently (very understaffed and SLOW recruitment and hiring process for non-LEO positions) - inability to keep female leaders due to poor communication, trust and devaluing the opinion of females

Viewing 31 - 33 of 130 Reviews

Glassdoor has 142 US Immigration and Customs Enforcement reviews submitted anonymously by US Immigration and Customs Enforcement employees. Read employee reviews and ratings on Glassdoor to decide if US Immigration and Customs Enforcement is right for you.