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US Immigration and Customs Enforcement

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US Immigration and Customs Enforcement reviews

3.1

51% would recommend to a friend

(130 total reviews)

Luke McCormack

40% approve of CEO

42% positive business outlook

US Immigration and Customs Enforcement has an employee rating of 3.1 out of 5 stars, based on 130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The US Immigration and Customs Enforcement employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

130 reviews
4.0
Jul 19, 2011
Recommend
CEO approval
Business Outlook

Pros

Federal health and retirement benefits that are now rare in the private sector. The federal work force average age is approaching retirement age. This will offer career advancement opportunities for federal employees who enter federal goverment during this time period. Once senior management positions are filled and held by employees, rapid career advancement will stagnant for twenty or thirty years.

Cons

The politicians who run the federal goverment are in trouble with the american public. Normally they try to work with and protect career federal goverment employees, however given the public's anger over finicial mismanagement they are offering the career goverment worker as a scapegoat to deflect anger from themselves.

3.0
May 20, 2011

Lack of experienced leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great for starting a career in Federal law enforcement and the ability to get promoted easily to a GS-14 within 5 years as long as you are willing to move to headquarters in Washington DC.

Cons

Young inexperience management in HQ cannot give guidance to the field and is more interested in administrative issues and paper trail than conducting investigations.

3.0
Oct 12, 2008
Recommend
CEO approval
Business Outlook

Pros

The people in this agency are extremely dedicated. Management in general is very good with a few exceptions. The agency is pretty good about not moving agents around too much. In general if you start the job in one office you can remain there unless you are a supervisor and then you are more likely to be moved. The case work is very good in most groups. You are given alot of freedom to run your cases the way you think they should be run.

Cons

Starting pay is a weak compared to the same job at other agencies ie: ATF, FBI, but after a few years it levels out. New agents can potentially start at a GS 5 when other agencies with 1811's (special agents) start at the GS 9 or 10 level. There has been heavy turnover in recent years resulting in a lack of experienced agents to guide the newer agents. The equipment is sub par. The vehicles and electronic equipment are antiques, they are carry overs from the two legacy agencies which formed ICE, US Customs and INS.

Viewing 127 - 129 of 130 Reviews

Glassdoor has 142 US Immigration and Customs Enforcement reviews submitted anonymously by US Immigration and Customs Enforcement employees. Read employee reviews and ratings on Glassdoor to decide if US Immigration and Customs Enforcement is right for you.