Does USA Mortgage pay their employees well?

According to anonymously submitted Glassdoor reviews, USA Mortgage employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at USA Mortgage. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at USA Mortgage?

67% of USA Mortgage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated USA Mortgage 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at USA Mortgage?

Mortgage Loan Officer (29) , Loan Officer (15) , Loan Processor (7) , Loan Officer Assistant (6) , Mortgage Loan Processor (6) , Loan Partner (5) , Regional Vice President (RVP) (5) , Licensed Mortgage Loan Originator (4) , Mortgage Banker (MLO) (4) , Processor (4) , Regional Vice President (3) , Branch Manager (2) , Manager (2) , Marketing Coordinator (2) , Mortgage Banker (2)

What are the pros of working at USA Mortgage according to real employee reviews?

"Great management." ((in 7 reviews)); "Great Culture" ((in 7 reviews)); "Great culture, challenging work, amazing people!" ((in 6 reviews)); "Great benefits and team oriented branches" ((in 6 reviews)); "the pay is good but you work for it" ((in 5 reviews))

What are the cons of working at USA Mortgage according to real employee reviews?

"Training was 2 days and it was horrible." ((in 6 reviews)); "The recent layoffs were a difficult process to bare, but this was very common for many mortgage companies in 2022 due to the state of the economy." ((in 5 reviews))

What are employees saying about USA Mortgage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about USA Mortgage layoffs and their outlook for job security at USA Mortgage in 2026.

What are the top reviewed USA Mortgage locations?

Saint Louis , Dayton , Columbia , Creve Coeur , Nashville , Springfield , Burlington , Saint Michaels , Bolingbrook , Naperville , Kansas City , Festus , New York , Detroit , Dallas , Houston , San Antonio , Rapid City , Sioux Falls , Bay Saint Louis , Bentonville , Jonesboro , Little Rock , Cincinnati , Milford , Columbus , Ohio City , San Diego , Everett , Forest Grove

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USA Mortgage

USA Mortgage reviews

4.0

67% would recommend to a friend

(193 total reviews)

Doug Schukar

88% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.9

Work/Life balance

3.9

Senior management

3.8

Compensation and benefits

3.8

Career opportunities

USA Mortgage has an employee rating of 4.0 out of 5 stars, based on 193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USA Mortgage employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

193 reviews

1.0

Sep 1, 2021

Horrible to their Ops people, possible fraudulent behaviour

Operations

Recommend

CEO approval

Business Outlook

Pros

Cant think of any Pros...

Cons

Unrealistic Expectations, blatent fraud on loan files, no protection for ops from sales, loyal only to sales, no desire to do the right thing. I dont think they ever deny a loan, just sell scratch & dent and your name is on it.

1.0

Aug 17, 2021

Needs new management

Loan processor

Recommend

CEO approval

Business Outlook

Pros

They are an employee owned company. That’s the best benefit they offer.

Cons

Unstable. The turnover rate is astonishing. I worked there, and they steadily move people from branch to branch, no stability. Training was 2 days and it was horrible. They are misleading when hiring and not transparent at all. I had a pipeline with 27 loans and they just laid me off in the middle of my shift, and the excuse was volume was low. My LO at that time had volume coming in so I know that was a lie.

4.0

Apr 21, 2021

Anonymous

Mortgage loan officer

Recommend

CEO approval

Business Outlook

Pros

Great benefits and team oriented branches

Cons

Training for new Loan officers is minimal

Viewing 169 - 171 of 193 Reviews

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Jobs at USA Mortgage

Mortgage Loan Analyst III

Mortgage Loan Originator in Training

Mortgage Loan Originator

Mortgage Loan Originator