USA Mortgage reviews

4.0

67% would recommend to a friend

(193 total reviews)

Doug Schukar

88% approve of CEO

62% positive business outlook

USA Mortgage has an employee rating of 4.0 out of 5 stars, based on 193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USA Mortgage employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

193 reviews
4.0
Feb 9, 2018
Recommend
CEO approval
Business Outlook

Pros

USA has all the loan products you could ask for as a loan officer. The marketing materials are good as well. They put the customer first and do whatever it takes to close the loan on time. UW turn times are very quick.

Cons

Things change too often. When rolling out a new product not everyone is trained properly on the product or knows what to do and it gets rolled out too soon. It's great to say USA offers the product before anyone else but if it's not understood by the ones that are doing it it doesn't matter if you are the first to offer it or not. USA switches tools too quickly/often. Tools such as CRMs and mobile apps. Need to do more research on the product to make sure it's going to be something useful before rolling it out.

5.0
Dec 16, 2017

Incredible Earning Opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Direct Lender no Overlays In House Processing/Underwriting/Funding A lot of Leads Good Pay Structure

Cons

High volume can mean high stress at times

1.0
Jan 19, 2017

Underwriter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was a job but not much more than that.

Cons

Worst mortgage job ever! LOs run the place and if there is a problem file the owners say do it we will sell as a scratch and dent. No clue how this company is still in business with the crap loans they generate

Viewing 16 - 18 of 193 Reviews

Glassdoor has 198 USA Mortgage reviews submitted anonymously by USA Mortgage employees. Read employee reviews and ratings on Glassdoor to decide if USA Mortgage is right for you.