USAA reviews

3.2

46% would recommend to a friend

(7,685 total reviews)
avatar

Juan C. Andrade

41% approve of CEO

42% positive business outlook

USAA has an employee rating of 3.2 out of 5 stars, based on 7,685 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
3.0
Feb 12, 2014

Long and Tiring

Recommend
CEO approval
Business Outlook

Pros

They take care of their employees financially. Good Benefits. They have a great mission but say they don't care about making money which just isn't true.

Cons

The job isn't that great, the call center is very tiring and there isn't much help. The left hand doesn't know what the right hand is doing.

5.0
Feb 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Excellent training, nice coaching staff, 18.7 % bonus, great MEMBERS, awesome CO-WORKERS, contact center environment, great benefits, shift differential, AUTHENTIC WORK CULTURE centered on Honesty, Loyalty, Integrity and Service!

Cons

Nothing. Keep a positive attitude, do your best and the doors of opportunity awaits!

Viewing 7288 - 7290 of 7,685 Reviews

Glassdoor has 8,376 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.