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      USAA

      Engaged Employer

      USAA reviews

      3.3

      46% would recommend to a friend

      (7,680 total reviews)
      avatar

      Juan C. Andrade

      41% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      USAA has an employee rating of 3.3 out of 5 stars, based on 7,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      8K reviews
      4.0
      Nov 13, 2012

      Overall, a great company to work for!

      Mortgage origination specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great 401K, benefits, Tuition reimbursement, bonuses, pay is 'OK', not the best part of the job. We get lots of training, company really cares about members. There is alot of micro management but what call center doesn't have that. Good hours and promote work/life balance Great building with gym, fitness classes, cafeteria, massage therapy, relaxation rooms, energize rooms with wi and ping pong table, tv's everywhere. Outside: track, basketball courts, softball diamond, soccer/football field, great scenery, lake and campus.

      Cons

      Micro-managing. Thats all I could think of. It really is a good company and I work with great people.

      Viewing 7327 - 7329 of 7,680 Reviews
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      ReviewsUSAA reviews

      Glassdoor has 8,370 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.