USAA reviews

The poor salary is not worth the amount of stress and aggravation. The structure of the claims department is baffling and is a breeding ground for more stress. When grown adults (managers) actually walk up and down the aisles telling everyone to go home at 630 pm there is a problem. They act as if people actually want to stay past their shift and don't have families of their own.

It's a great company to work for, especially if you're in the corporate level. However, if you're a member contact, it can become very stressful, especially in mortgage. With a lot of files in one's pipeline, every minute counts to get things done. But sometimes, there are training/meeting sessions that take away that time, so you really have to be on top of things - kind of hard to do when you're just starting out, and training for processors was a bit dissatisfying. You actually learn a lot more on the floor from your mistakes as you go, but in this department - you impact the members' lives in such a life-changing event and mistakes can ruin that for our members. That impact that every processor bears in mind is the main stress.