USAA reviews

It's a call center. There used to be pride in the concept of providing actual competent financial advice. Now it's about how much product can be shoved out the door and how fast. Management is either blind or deceitful in their descriptions of perceived issues voiced by financial advisors as a group. Perhaps like any other organization, management is composed of a few competent, respectful and enjoyable mangers, but also is replete with those whose primary concern is not allowing their shortcomings or mistakes to be noticed/seen/heard by others so as to advance their postion. In general, chance can be good. However, it seems that the mantra is change is always good without any forethought as to whether or not change for the sake of change is sensible. Unfortunately, there seems to be decension among the ranks and many hardly ever know what's going on, and belief in direct management and morale is often quite low.

The campus is very secure, but it becomes quite an obstacle for family/friends visiting.