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      USAA

      Engaged Employer

      USAA reviews

      3.3

      47% would recommend to a friend

      (7,663 total reviews)
      avatar

      Juan C. Andrade

      44% approve of CEO

      42% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Career opportunities

      2.6

      Senior management

      USAA has an employee rating of 3.3 out of 5 stars, based on 7,663 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      4.0
      Oct 3, 2008

      great company average job

      Financial advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits - health and financial, good people, treated right, job security, company stability, opportunities to move around in the company and do different tasks and positions,

      Cons

      group think, the company can do no wrong, questioning the company is taboo

      4.0
      Sep 29, 2008

      USAA

      Software/systems engineer iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is genuinely concerned about its members and also its employees and it shows in the numerous customer service awards and consistently high rankings in "best places to work" surveys. The campus is beautiful and the facilities are quire accommodating. The mission of USAA serves a higher purpose than "just earning more money". There is great opportunity for work-life balance if you take advantage of the many programs and facilities. They have an excellent internship and new hires program that exposes college students to the work place and gives them responsibility and experience. It's a great place to launch an IT career. Also, casual dress code.

      Cons

      I was an intern and enjoyed the few months that I spent there. I didn't notice any downsides while I was there because of this short stay.

      4.0
      Sep 27, 2008

      USAA is a great insurance company that dabbles in mortgages.

      Senior loan counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Extremely good benefits 401k match dollar for dollar up to 8% Pension Plan Christmas bonus (usually 1 bi-weekly pay check) state of the art on campus gyms

      Cons

      pay is not great for loan officers should be base plus bonus/commission but they (sr mgmt) say they are scared it would reduce quality of work. no real career path as loan officers, so career training/progression my you manager does not exists USAA does loans but is really a mortgage broker since they sell loans to GMAC, PHH, or US BANK so really restricted on types of loans they can do 18 month time in position, so your stuck in the Real Estate dept till then unless they need you somewhere else Too many section managers, that know very little about mortgages and have just been with the company forever so they got promoted

      Viewing 7639 - 7641 of 7,663 Reviews
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      Glassdoor has 8,352 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.