Is USAA a good company to work for as a Software Developer?

Software Developer professionals working at USAA have rated their employer with 3.9 out of 5 stars in 200 Glassdoor reviews. This is a higher than average score with the overall rating of USAA employees being 3.3 out of 5 stars. Search open Software Developer Jobs at USAA now and start preparing for your job interview by browsing frequently asked Software Developer interview questions at USAA .

Does USAA pay Software Developer employees well?

Software Developer professionals rate their compensation and benefits at USAA with 3.4 out of 5 stars based on 200 anonymously submitted employee reviews. This is 11.1% worse than the company average rating for salary and benefits. Find out more about Software Developer salaries at USAA.

How happy are Software Developer professionals working at USAA?

75% of Software Developer employees at USAA would recommend their employer to a friend. This rating has increased by 15% in the past 12 months. Software Developer professionals have also rated USAA with a 3.9 rating for work-life-balance, 4.1 rating for diversity and inclusion, 4.1 rating for culture and values and 3.5 rating for career opportunities.

What USAA locations are top rated by Software Developer employees?

San Antonio is the top rated USAA location by Software Developer employees.

What are the top reviewed jobs at USAA?

Claims Adjuster (294) , Insurance Agent (201) , Software Engineer (174) , Director (121) , Customer Service Representative (108) , Auto Claims Adjuster (107) , Insurance Professional (100) , Financial Advisor (92) , Member Service Representative (92) , Auto Adjuster III (82) , Senior Software Engineer (81) , Manager (75) , Financial Foundations Specialist (70) , Insurance Sales Agent (62) , Property Adjuster (58)

What are the pros of working at USAA according to real employee reviews?

"GREAT benefits health /401k match 8%/ tuition reimbursement / bonus for holidays and end of the year performance" ((in 1677 reviews)); "The pay is good for San Antonio and the cost of living in San Antonio is tremendous." ((in 523 reviews)); "It values support of the military and allows for a great work life balance." ((in 334 reviews)); "Bonuses are a great plus" ((in 253 reviews)); "Great benefits and depending on the location you have great in office luxuries i.e suana, gym, track, game room." ((in 133 reviews))

What are the cons of working at USAA according to real employee reviews?

"There was poor management and it made for a hostile environment for some of us." ((in 293 reviews)); "Some managers have been there so long that they don't care about doing the right thing anymore." ((in 238 reviews)); "Senior leadership (executive management group) are all AFRAID of the CEO and do not lead." ((in 160 reviews)); "Moving a lot of dev work overseas but keeping middle and upper management state" ((in 74 reviews)); "Constant layoffs and re orgs without anything getting “fixed”." ((in 72 reviews))

USAA Software Developer reviews

3.9

75% would recommend to a friend

(200 total reviews)

Juan C. Andrade

100% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Software Developer employees have rated USAA with 3.9 out of 5 stars, based on 200 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. USAA is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

200 reviews

4.0

Mar 15, 2022

Good Company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Nice people Great benefits Good work life balance

Cons

Slow to evolve Have to really ask for what you want Tech is a bit behind the industry

3.0

Mar 6, 2022

Good company on a slight decline

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great work culture. I work with lots of friendly people that all care about the success and growth of others. We've had many gatherings outside of work and we're all genuinely friends. My managers have been great too. All are very approachable and do care about employee success and not just the bottom line. Technologies can move a little slowly due to security and regulations but it's improving. Pay is good but I'm definitely aware of people that have left for a substantial pay increase. Benefits are excellent as well and I'm particularity thankful for their maternity/paternity leave policy.

Cons

Things have slowly changed over time to make it a little less pleasant for employees. Bonuses had been declining for years and eventually changed to an "incentive" so the bar for getting a full bonus was raised slightly. Performance reviews used to be "ratingless" but the new CEO brought back ratings. Promotion cycles changed to where promotions happen twice per year (used to be four times). Everyone was working from home due to COVID but now VPs (not managers mind you) want people back in the office but give almost no explanation as to why (productivity hasn't declined at all).

3.0

Feb 25, 2022

Company is going the wrong direction

Software developer

Recommend

CEO approval

Business Outlook

Pros

Used to be a good company, if it can get back to its roots there is potential.

Cons

USAA is working on a modernization program to 'organize' their data. However instead of building in house they are using 3rd party vendors that have massive problems within themselves. Project deadlines and goals are constantly changing. If you just spend 2 years working on a code base, it can get thrown out tomorrow because they want to chase a new shiny ball instead. Leaders are working in a dog eat dog environment trying to defend their own territory as cost over runs are excessive, and upper leadership is starting to see the cracks in the foundations they've laid.

Viewing 106 - 108 of 200 Reviews

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Company is going the wrong direction

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