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USG Insurance Services

Engaged Employer

USG Insurance Services reviews

3.0

51% would recommend to a friend

(62 total reviews)

Gerald Horton

64% approve of CEO

57% positive business outlook

USG Insurance Services has an employee rating of 3.0 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an average working experience there. The USG Insurance Services employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

62 reviews
4.0
Oct 27, 2016

Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Management is very hands on and involved in the day to day happenings. Some places you never see the management and I really like that you can have a conversation with them whenever you need to. There is definitely an open door policy. The in-branch training is top notch. If I ever have a question or need help there is always someone there who can help me or at least point me in the right direction of who to talk to. The technology is wonderful! The programs that USG uses are hands down some of the best in the industry. There are of course glitches and bugs, but IT is always right on top of things! Education is always encouraged and if you want to advance within the company, you will have the full support of management if you put your best foot forward and set a goal for yourself.

Cons

I find the initial systems training provided corporately to be lacking. New hires come in and have everything thrown at them within a week and definitely leave feeling overwhelmed and that they haven't absorbed anything adequately. While the health insurance is reasonable for just the employee, the family health insurance is extremely cost prohibitive. There should be more sharing of the production bonuses for the assistants. As of right now, it is completely up to the producer if they share with their assistant(s) at all and how much they share.

5.0
Oct 25, 2016

Good place to seek employment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People here are a friendly and helpful group to be around.

Cons

A bit shorthanded and overwhelming at times.

4.0
Oct 23, 2016

Producer

Recommend
CEO approval
Business Outlook

Pros

I've been fortunate/unfortunate depending on point of view to work in a few different companies. What is good about USG is the people first and foremost. Management has a very caring approach to the people. This is a business and should be run as such, while USG asks a lot of their people it's no different than any other company I've work for/with/against. The employees are absolutely treated with respect starting with the daily walk around of upper management, it may be just to see who's at work but I've seen the interaction lead to changes the producers/assistants or others inquired about. The feeling I get from management is one of truth and transparency. I also believe they truly care about the employees. There are a number of employee's that have earned the right to work from home which may seem small but there are a number of organizations that wouldn't ever allow. For the production staff the access to a number of markets, the ease of use for the management system and backup from a wealth of producers nationally puts people in a winning situation. I'm unsure what other companies offer for commission splits or really care but USG's seem fair. The culture is great, the people genuinely work together and management interacts with its people everyday.

Cons

The health benefits are extremely expensive and maybe could be shopped or updated to find better value. This is especially true of the family costs. I've found it odd when a new hire comes into the office for training or other reasons they aren't walked around and introduced to others. The access to the carriers can be arbitrary at times- although that might be more of a carrier issue than USG issue.

Viewing 52 - 54 of 62 Reviews

Glassdoor has 64 USG Insurance Services reviews submitted anonymously by USG Insurance Services employees. Read employee reviews and ratings on Glassdoor to decide if USG Insurance Services is right for you.