employer cover photo
employer logo
employer logo

USG Insurance Services

Engaged Employer

USG Insurance Services reviews

3.0

51% would recommend to a friend

(62 total reviews)

Gerald Horton

64% approve of CEO

57% positive business outlook

USG Insurance Services has an employee rating of 3.0 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an average working experience there. The USG Insurance Services employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

62 reviews
1.0
Oct 21, 2021

Avoid Like the Plague

Recommend
CEO approval
Business Outlook

Pros

Competitive Base Salary 401k & Benefits They will hire anyone - didn't even bother with a Zoom call when onboarding me, they just called me a few times and had ~10min convos and then hired me - so if that's your thing, go for it.

Cons

Complete lack of communication & expectations No performance parameters or processes in place; if they don't like you or think your doing enough, they'll just fire you. No formal process, verbal or written warnings, etc. Complete lack of empathy - I was let go after barely 5 months of learning/honing my skills after being in the industry over a decade in a different facet - it was my first production role and I received minimal support/training. They let me go the day I got back from my honeymoon - literally zero empathy to be had here at all. I gave this position my all and received nothing in return for it. Very disappointing. I left a good job for what I thought was a better opportunity and unfortunately I was wrong. If you're trying to start a career as a producer, this is not the place to do it. If you're a seasoned broker, you're probably above working here and wont put up with the BS. Avoid like the plague

5.0
Apr 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Great management, everyone gets along, people are friendly, there is little drama or politics in the workplace

Cons

Some folks might get paid more than they deserve

2.0
Oct 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Great system, friendly people. I love the people of this office.

Cons

Beige walls, grey cubicles, high corporate structure make it impossible to make you feel like you're a part of this company. You are what you generate in revenue and nothing more.

avatar
USG Insurance Services Response
8y
Thank you for your feedback. We appreciate hearing that you value our systems as much as we do. Sustaining our competitive edge with advanced technology is a core part of USG’s mission. We do have wonderful employees and we are sorry to hear that you felt like you weren’t part of the company as a whole. We believe that each employee plays an integral role in USG’s success and would love to hear additional feedback on what we could have done to improve your experience with us. We maintain an open-door policy and encourage our employees to provide feedback on how we can continue to grow and improve as a company. Please feel free to connect directly to Christina McDermott with additional feedback: cmcdermott@usgins.com.
Viewing 7 - 9 of 62 Reviews

Glassdoor has 64 USG Insurance Services reviews submitted anonymously by USG Insurance Services employees. Read employee reviews and ratings on Glassdoor to decide if USG Insurance Services is right for you.