UniFirst reviews

Thank you for your feedback! We are glad to hear that you felt compensation in our Sales Department was generous. We provide a competitive base salary to our Sales Representatives along with an uncapped commission structure. It’s unfortunate to hear you felt dissatisfied with the performance of your Team Leaders. Please understand that we are always seeking to improve our team and our best practices for Management, from a local level all the way to the top. Developing our Team Leaders to be positive, motivational, and supportive is a top priority for us and we continue to strive for this through our Team Partner education and training programs.

Thank you for your feedback. At UniFirst, we take our Substance Abuse and Drug Free Workplace Policy very seriously. All employees are required to go through a pre-employment background check and drug screen, and must pass in order to be considered for a position. They must also complete a training module on substance and drug abuse as part of the new hire process. As a written condition of employment, all employees must refrain from drug abuse. Abuse of our Drug Free Workplace policy will result in disciplinary action, up to and including termination. All newly hired/promoted supervisors and managers must go through training to recognize substance abuse in the workplace so that the situation can be resolved. UniFirst offers insurance to our Team Partners to seek treatment if a substance abuse problem occurs. Concerning how many of our processes currently need to be “written up” at our company is something we are diligently working on. We are in the process of reducing our need for paper with our Unity 20/20 platform. Unity 20/20 will streamline our processes because most work will be digital and/or mobile, it will GREATLY reduce time and paperwork, and ultimately result in better service for our Customers. In Service, most days will be longer than a standard 8 hour work day. Working in a Service Department at one of our locations is a unique opportunity for individuals driven not by a 9-5 schedule, but by a desire to have freedom in their day, work hard, serve customers, and learn the operations of our business. Our compensation and benefits package is very competitive for the industry. Our District Supervisor position is an entry level supervisory role that prepares one for a District Service Manager position; but not without hard work. For those who prove themselves, a promotion and increase in compensation will come when the opportunity presents itself.