UniFirst reviews

3.6

62% would recommend to a friend

(2,542 total reviews)
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Steven S. Sintros

70% approve of CEO

55% positive business outlook

UniFirst has an employee rating of 3.6 out of 5 stars, based on 2,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Jun 28, 2012

Lack of Business Ethics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are OK Plant Personel work hard Quality of Products are OK Service is OK For the most part, RSR are some of the hardest working people

Cons

Inexperience management who like to use intimidation No knowledge of what is true customer service More worried about getting contracts signed without building relationships with potential clients Bordering ethics when attempting to add new clients Sale Reps are treated like dirty Sales and Regional Sales have very little knowledge of managing sales reps This is a low-down industry where there is little difference between the major players. All of them are train to mislead the end user. UniFirst is no different.

4.0
May 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Only in the office the two days out of the week. The rest of the time you’re on your own going to the appointments that you’ve set during phone block. You can essentially set up your own schedule.

Cons

Hard to get sales in this industry because we sell uniforms and facility service items which is something that a lot of people don’t think is necessary.

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UniFirst Response
4y
We appreciate your time in writing a review and all your hard work. Thanks for sharing your feedback.
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Glassdoor has 2,590 UniFirst reviews submitted anonymously by UniFirst employees. Read employee reviews and ratings on Glassdoor to decide if UniFirst is right for you.