UniFirst reviews

3.6

62% would recommend to a friend

(726 total reviews)
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Steven S. Sintros

70% approve of CEO

55% positive business outlook

Reviews by job title

726 reviews

Reviews about "Compensation"

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1.0
Jul 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Made good money Enjoyed the interaction with customers

Cons

Racism Discrimination Nepotism Failure to pay commissions Failure to pay promised money and bonuses Horrible new point of sale system ZERO life / work balance

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UniFirst Response
1y
UniFirst takes allegations such as these very seriously and strives to consistently conduct business in an honest, ethical, and fair manner. We do not tolerate any form of discrimination or other inappropriate behaviors in the workplace and we are concerned to hear about the challenges you faced during your time with us. We are sharing your feedback with the appropriate teams with a goal of continuous improvement. Also be advised that you may contact Employee Relations at hremployeerelations@unifirst.com where you can anonymously communicate any concerns. Thank you.
2.0
Jul 2, 2024

It is what it is

Recommend
CEO approval
Business Outlook

Pros

Pay is good and you have opportunity to make more. You can push direct sales and when you have free time swing in a business near your stop to try and get sales leads. I used to try to hit at least one business once a week. Benefits were a shock after working Govt job, feel they could be better. No micro managing at my location, but I also do what I’m supposed to so don’t need a baby sitter.

Cons

Here we go. I leave the plant at 430 AM, but you can leave anytime before 6 at my location. My longest day I’m home by 330. The Plant is my biggest issue. You have to check your load in the afternoons to make sure you have your items and have the correct amount. My Plant Manager will work out rags until they are falling apart and doesn’t order new ones to keep money for the budget, even though we charge every customer a materials maintenance and Replacement fee each week. The Carts are falling apart and the wheels don’t roll, which makes rolling them onto your truck a pain in the A. The plant will pull out uniforms to replace and not say anything and it takes weeks for new uniforms to get in. Customers get mad when they are short 4 shirts and being charged for 11 and having to wash some to have enough for the week. There’s a ton of hidden little fees each week in the bill, and they don’t let customers know about protection fees, so they get hit with insane extra charged for loss or replacement. They are 100% profit drive. Profit growth is all that matters. They judge the drivers on retention, but 9 times out of 10 the issues with lost accounts is because of the greed and the poor quality of merchandise. And when anything goes wrong, my plant seems to double down on blaming the drivers for everything so be prepared to be treated like you are the problem, even if doing your job.

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UniFirst Response
1y
UniFirst takes this feedback seriously and will share with the appropriate teams with a goal of continuous improvement. If you would like to discuss further, we encourage you to contact Employee Relations at hremployeerelations@unifirst.com or via online portal where you can anonymously communicate any concerns. This portal can be accessed at UniFirst.ethicspoint.com. Thank you.
4.0
Jun 23, 2024

A Fine Company

Recommend
CEO approval
Business Outlook

Pros

Decent Pay Good Hours Great Benefits

Cons

Overworked No Raises No Recognition

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UniFirst Response
2y
Thank you for taking the time to share your insight, we appreciate your hard work and all that you do. Your feedback is valued.
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