Item: UniFirst
Rating: 5
Author: Current employee - Customer Service Representative (CSR)

Question 1

Is UniFirst a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at UniFirst have rated their employer with 4.0 out of 5 stars in 16 Glassdoor reviews. This is a higher than average score with the overall rating of UniFirst employees being 3.6 out of 5 stars. Search open Customer Service Representative CSR Jobs at UniFirst now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at UniFirst.

Question 2

Does UniFirst pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at UniFirst with 3.4 out of 5 stars based on 16 anonymously submitted employee reviews. This is 3% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at UniFirst.

Question 3

How happy are Customer Service Representative CSR professionals working at UniFirst?

Accepted Answer

74% of Customer Service Representative CSR employees at UniFirst would recommend their employer to a friend. This rating has decreased by 23% in the past 12 months. Customer Service Representative CSR professionals have also rated UniFirst with a 4.1 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.5 rating for culture and values and 3.0 rating for career opportunities.

Question 4

What are the top reviewed jobs at UniFirst?

Accepted Answer

Outside Sales Representative (465), Sales Representative (316), Sales Manager (126), Route Sales Representative (93), RSR Route Sales Representative (77), Sales Consultant (60), Customer Service Representative (51), Sales (51), Route Service Representative (33), District Service Manager (29), Manager (26), Branch Manager (24), Senior Sales Consultant (24), Route Service Manager (19), Sales Associate (19)

Question 5

What are the pros of working at UniFirst according to real employee reviews?

Accepted Answer

"Training was great and good for anyone starting out at the entry level." ((in 192 reviews)); "Very family orientated and good benefits." ((in 156 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 141 reviews)); "The people are great and very helpful in terms of training." ((in 126 reviews)); "Great Culture and very supportive" ((in 85 reviews))

Question 6

What are the cons of working at UniFirst according to real employee reviews?

Accepted Answer

"Poor management and unrealistic expectations." ((in 142 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 93 reviews)); "Managers don’t hold drivers account for stinking at their jobs AKA not taking customers the right stuff or not taking them enough." ((in 44 reviews)); "Upper management does not care about sales reps." ((in 37 reviews)); "Hard on the body, not enough staff,unorganized management very long hours." ((in 30 reviews))

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