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      Urban Science

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      Urban Science reviews

      3.7

      72% would recommend to a friend

      (257 total reviews)
      avatar

      Jim Anderson

      66% approve of CEO

      62% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.7

      Diversity & inclusion

      3.6

      Career opportunities

      3.3

      Senior management

      3.2

      Compensation and benefits

      Urban Science has an employee rating of 3.7 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Urban Science employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      257 reviews
      2.0
      Aug 10, 2023

      A confusing company with no long term vision

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some truly talented people here. The company puts a lot of emphasis on employee wellbeing and diversity. Some of their solutions are innovative and industry-changing They have not implemented any return to office mandate depending on department.

      Cons

      Pay is not on par with industry standards. If you don’t have a leader willing to fight for you, you’re likely being paid less than many of your peers. HR is overly involved in everything, to the extent that you can’t hold anyone accountable for poor performance. As a result, leaders are hamstrung, spending their time documenting poor behavior to no end, with not actual repercussions. Employees are quick to run to HR at the slightest inconvenience, so if you are a leader, make sure there’s a lot of sunshine and rainbows. Holding people accountable to performance metrics doesn’t exist here. There is no long term vision for the company overall. Nothing changes if nothing changes and while they did well to pivot during Covid, it still seems as though there is no clear vision for what’s next. Inflexible. I saw so many talented and passionate people leave during my time here because of a refusal to bend. I should note that these are not company-wide experiences. Some departments are much better than others.

      avatar
      Urban Science Response
      2y
      At Urban Science, we’ve implemented several processes to ensure compensation and other benefits are competitive and equitable. This includes annual analyses and benchmarking within, and outside, our industry. These measures are essential in ensuring our pay structure is globally consistent and locally competitive. The Urban Science performance management process provides an opportunity for employees and leaders to partner in setting/accomplishing goals and addressing challenges. There’s no question our team members are our most important assets, and we continue to invest in supporting them in the best ways possible – through competitive compensation; holistic benefits and program offerings that promote flexibility and mental, physical and financial wellbeing. We appreciate your willingness to share your feedback, and we're genuinely interested in learning more about the circumstances that shaped your experience with our company. We encourage you to connect with your former HR business partner to discuss your perspective in more detail. We value open and transparent communication and welcome the opportunity to learn more about, and address, your feedback in a constructive manner.
      1.0
      Mar 22, 2023

      This place is great to work, as long as your white.

      Enterprise architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Colorful chairs in the cafeteria

      Cons

      Just about everything else thats not listed as a pro.

      avatar
      Urban Science Response
      3y
      Our company comprises a diverse range of people, cultures and experiences across 20 office locations and 12 countries around the world, and each day we work together to create a company culture and employee experience that’s welcoming to – and inclusive of – all people. This is a commitment we continue to expand through our work with our (external) diversity, equity, inclusion and belonging partner and our (internal) Inclusion Council – comprising team members from around the world – and across our senior leadership team and broader employee population through additional internal training and education, and process improvements across our recruiting and day-to-day business operations. That said, we take this comment very seriously and would like to discuss it further if you’re willing to do so. Please email Danielle Boots, HR director at dmboots@urbanscience.com at your earliest convenience and contact you without delay.
      4.0
      Jun 11, 2022

      Great 1st Job

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers were all very friendly and fun to work with - made some good friends outside of work. Was able to learn SQL pretty much on the job (they have a path to certification). Pay was pretty good for someone fresh out of undergrad. Lots of opportunities to move up (although you'll get a LOT more work). My team's managers cared about people's wellbeing. 19 days of PTO and you can WFH permanently.

      Cons

      A mountain of work needs to be done monthly and it was mostly boring work, so I was stuck doing the same thing over and over until I asked for different work, but that meant someone else on the team had to do it (usually the new hires). They are slow to implement new technologies. Our team's data visualizations were all in Excel or PDFs. The only technical transferable skills I learned were SQL and Excel. Their propriety software is very unintuitive and outdated (looks and feels like it's from the 90s). Felt like I was a bit micromanaged by my managers. Turnover seems to be high - I saw a lot of smart and talented coworkers jump ship in the very short time I worked there. The pay bump with promotions is not worth the added responsibilities.

      Viewing 58 - 60 of 257 Reviews
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      Glassdoor has 309 Urban Science reviews submitted anonymously by Urban Science employees. Read employee reviews and ratings on Glassdoor to decide if Urban Science is right for you.