Urban Science reviews

3.7

72% would recommend to a friend

(257 total reviews)
avatar

Jim Anderson

66% approve of CEO

62% positive business outlook

Urban Science has an employee rating of 3.7 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Urban Science employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

257 reviews
1.0
Jan 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance. Predictable 9-5 work on a relatively stable technical product.

Cons

Sub-standard pay and benefits. Way below market. The annual hike is a joke. Management is non-existent. Even after years, the company has no standardized processes for anything. As a result, the work is unnecessarily chaotic with harsh deadlines and unbalanced workloads. An example would be no transition plan for a new hire when I was leaving. Despite giving the firm a month's notice the management team had no clue about who would take over my responsibilities. Management neither understands nor prioritizes technology. Developers and consultants are treated like second-class citizens. Technology teams have no say in the development of new features or the deadlines these features are supposed to be delivered in. The hiring process is a joke. HR makes false promises about the workload and nature of work. Interviews are conducted by whoever is available when the candidate is waiting in the lobby rather than who they would be working with. There is literally no plan. You might be hired for something and end up doing something completely different. Just a side note: Most positive reviews here are written by HR. Look out for the ones which list " No Keurig machines on every floor" as a Con. That's the least of this company's problems.

3.0
Apr 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Most of the people in my office are absolutely wonderful - they are honest, hardworking, and are good about sharing knowledge. Most people within the company are approachable if you need some help, which is great! Middle management is good about giving positive praise after hard work is done. Hours can be flexible if needed. The company as a whole seems to recognize that the people who work here are human beings and have lives outside of work. Most people, especially the veteran employees, are pretty positive about the company and work they do. The main sources of work are both challenging and interesting, and the clients are pretty easy to work with, though sometimes a bit demanding (not unusual).

Cons

The training department is completely useless - it's pretty much sink or swim here when you first start. About 90% of IT is useless also - they assume (1) as a "user" you are basically an idiot and (2) that you function like a 90 year old on a laptop. Upper management (directors and higher) seems a little out of touch with things like understanding reasonable timelines, ensuring availability of resources for projects with lofty goals, and prioritizing the types of knowledge to share with their teams. Examples: - Holding lengthy meetings explaining office decoration color schemes - Requesting data for meetings at the last minute - Ignoring/enabling lazy employees by offloading work onto others Teams do not seem to have clearly defined roles and responsibilities - there is much finger-pointing that occurs when things don't get done. Raises are not awarded based on merit - it seems that all employees get a set percentage increase assuming they've met what managers deem the "minimum effort". Lazy employees seem to get the same increase as the hardest working employees on a team.

1.0
May 5, 2016

A business model to follow...not

Recommend
CEO approval
Business Outlook

Pros

Seems hard to get fired with so many people leaving

Cons

Urban Science has made strides in increasing their starting pay, though nothing for current employees. For those taking a vow of poverty, Urban Science will help you achieve your goal Once, you are brought in, expect virtually no raises or bonuses as well as little to no vertical movement opportunities

Viewing 13 - 15 of 257 Reviews

Glassdoor has 309 Urban Science reviews submitted anonymously by Urban Science employees. Read employee reviews and ratings on Glassdoor to decide if Urban Science is right for you.