UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
5.0
Feb 1, 2021

2 years and grateful

Recommend
CEO approval
Business Outlook

Pros

Very supportive and equitable culture. The company and it's employees truly pride themselves to be kind and empathetic to their peers. It's a pleasure to call this my company my safe place throughout 2020 and it's chaos.

Cons

Just everyday growing pains, nothing out the usual.

5.0
Jan 21, 2021
Recommend
CEO approval
Business Outlook

Pros

I cannot recommend working for this company highly enough. They have been so supportive of me and I really enjoy the project I am working on and the autonomy and trust I am given by my team and peers. To list a few others: - The people are intelligent, caring and supportive - We have great communication and collaboration across all teams - our CEO regularly message on slack! - Our benefits are outstanding and we are rewarded for our hard work - Many career progression Opportunities - Fantastic values that resonate with all of us and are frequently used - When the world opens up again, we have a fantastic office in George Street, Edinburgh and we will be invited to visit our colleagues in America!

Cons

I am still in the honeymoon phase as such so there are very few cons for me atm! We are a global company, all collaborating remotely across many timezones and it can be difficult to manage at times. We have big goals for 2021 so I'm really interested to be part of this and see where the year takes us.

4.0
Jan 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Great company, awesome product, and culture. Leadership promotes family first which creates a great working environment if you have kids.

Cons

Too much internal friction between departments.

Viewing 367 - 369 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.