UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
5.0
Feb 2, 2017

Great Space, Awesome Product

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Really good product market fit, we are genuinely helping & enabling our customers to succeed -intellectually stimulating environment and coworkers, plenty of smart people to learn from -Nice SF office location and SJ office right in downtown!

Cons

-Company culture needs to be more defined. -Needs more benefits

5.0
Jan 12, 2017
Recommend
CEO approval
Business Outlook

Pros

-Great Benefits -Pro-Active in the industry and within the organization to set UX industry standards -Great Culture and environment

Cons

-Sometimes not corporate enough, could be more rigid

4.0
Nov 30, 2016

Great culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people. It's like a big happy family. Senior leadership really listens and communicates to the employees regularly. Strong commitment to the core values.

Cons

Sometimes decisions are made too slow. But it could be because they are really thinking it through. Very little training.

Viewing 382 - 384 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.