UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
5.0
Mar 26, 2018
Recommend
CEO approval
Business Outlook

Pros

The people at UserTesting are absolutely amazing to work with. Everyone is friendly and collaborating with others is a pleasure. The pay is competitive and the benefits are even better. Being a feedback company, management are always open to feedback and looking at ways to get better. After having worked in some not so great environments, I'm happy to say that I've found a long-term home here at UserTesting.

Cons

The commute to work can be a little long if you don't live near one of the offices.

5.0
Mar 20, 2018
Recommend
CEO approval
Business Outlook

Pros

The company cares a lot about its employees. If you work hard and do good work, you will be rewarded and recognized. Catered lunches twice a week. Good benefits. Many fun activities. A fun atmosphere and great coworkers. Management that cares. A lot of people actually look forward to coming into work each day, and I'm definitely one of those employees that appreciates being in that kind of environment.

Cons

There are three separate offices which means that you aren't guaranteed to be in the same physical place as your coworkers.

5.0
Feb 8, 2018

Good place to start off

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Manager is really understanding as well as the rest of the company. It’s a great place to start off in your UX career and you’ll learn a lot.

Cons

If you are an RA, there’s no pay raise opportunity. But the pay in general is fair.

Viewing 379 - 381 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.