UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
5.0
Mar 2, 2016

Fantastic Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Food, massages, game nights, sports nights, awesome coworkers, education stipend, career development, career growth, caring management, recognition for great work, monthly Q&A with Execs, the list goes on.

Cons

Physical HQ space could use some improvements. Company culture disconnect between offices. Salary could be more competitive. Dramatic difference between team perk budgets.

5.0
Jul 10, 2015

Friendly, Happy Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love how positive and accommodating the team at UserTesting is. I feel like my manager and the executive team are great at asking for feedback and ideas and reacting quickly when there is something they can fix. I also feel like as a whole UserTesting is great at listening to customers and designing around their needs. I feel like I am working at a company who's vision and goals are important. I like the fact that we get to help a lot of big-name clients improve the usability of their apps and websites.

Cons

I sometimes feel like we are pretty resource-contained. There are some ideas that never get worked on because we don't have enough engineers.

Viewing 394 - 396 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.