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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.2

      55% would recommend to a friend

      (577 total reviews)
      avatar

      Eric Johnson

      61% approve of CEO

      53% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.2

      Culture & values

      3.2

      Diversity & inclusion

      3.2

      Career opportunities

      3.1

      Senior management

      UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      577 reviews
      5.0
      Jan 29, 2020

      Awesome company, awesome team, in a very fast growing and exciting space

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Open and honest, collaborative culture, fun. Bringing ideas and another POV to the conversation is respected and appreciated. Clients truly love what we sell, and benefit from using our software. The company and industry are growing fast.

      Cons

      Thankfully, nothing really to report at this time

      5.0
      Dec 10, 2019

      Great opportunity to have a positive impact

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      UserZoom has a huge opportunity in the UX space, and there is a vision, leadership, and technology to support it. The business opportunity is there. And the leadership is staying focused on meeting it. My colleagues are collaborative and good-humored. I genuinely enjoy their company. The leadership is very responsive to input, and you can have a real impact on plans to achieve company goals. You also can take ownership of your work; I never feel micromanaged, but also feel supported when needed.

      Cons

      Need more operational/admin support. There is a lot of talent here, but insufficient investment in support or entry-level staff. Antiquated approach to PTO.

      5.0
      Dec 10, 2019

      Real people, good work/life balance, influential work.

      Senior user experience designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Managers are approachable -Highly supportive of remote work -Respectful of time zones and workday hours -Pretty flat hierarchy, everyone has a voice -I feel valued for the work I do

      Cons

      -Sometimes it's so casual that we can come across as immature -Lots of company changes mean lots of moving targets with operations -Lots of meetings that have good intentions, but would make more sense to have fewer attendees

      Viewing 397 - 399 of 577 Reviews
      Related searches: UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
      ReviewsUserTesting reviews

      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.