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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.2

      55% would recommend to a friend

      (577 total reviews)
      avatar

      Eric Johnson

      61% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      577 reviews
      4.0
      Dec 10, 2019

      Great casual gig until recently - website issues now making it a waste of time

      Tester
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun! It's really great to review sites knowing that you can influence how they'll work for other people. Pay! It's really only casual money, $10 US per test, but most of them are less than 20 minutes, so the per hour pay is good.

      Cons

      The website seems to be working poorly these days. I've changed browsers and tried everything I can on my end, but I am accepted for tests and then immediately rejected. It's becoming a waste of my time to keep the window open. It's a shame since I've really enjoyed doing the tests and I have a 5-star rating along with positive comments from the people reviewing my responses.

      5.0
      Dec 10, 2019

      One of the best experiences I have ever had

      Regional sales director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is really taking off. The level of excitement and success I have seen over the last year has been amazing. Outstanding culture, really impressive management and an overwhelmingly positive environment.

      Cons

      Company is growing very quickly and that can lead to some disruption in certain departments, but management is responding effectively and overall, significant growth is a really good thing

      5.0
      Dec 6, 2019

      Looking after their people and provides opportunities for growth

      Sales development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, best sales team I've been on. Focused on honesty, clarity and integrity. Many opportunities for collaboration and strategizing. The company is flexible - continuously listening and changing to accommodate both customers and employees. There is a clear focus and intention to hire and promote internally.

      Cons

      Since some employees work remote and it's an international company, there are often way too many meetings that just take a lot of time out of the day. But, they do serve a purpose and help create a culture of support, trust and collaboration.

      Viewing 400 - 402 of 577 Reviews
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      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.