UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
1.0
Jun 19, 2023

Poorly handled

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hybrid work arrangement that is flexible

Cons

Management team is out of touch. Very little support for us AEs and unrealistic targets set without doing clear market scoping. Everyone seems busy but clueless at the same time. Join if you're just looking for somewhere to bump around.

2.0
Mar 1, 2023

Terrible Pay

Recommend
CEO approval
Business Outlook

Pros

Work life balance can be good

Cons

Terrible pay, bad managers. Toxic office politics

Viewing 421 - 423 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.