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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.2

      55% would recommend to a friend

      (577 total reviews)
      avatar

      Eric Johnson

      61% approve of CEO

      53% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.2

      Culture & values

      3.2

      Diversity & inclusion

      3.2

      Career opportunities

      3.1

      Senior management

      UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      577 reviews
      1.0
      Nov 14, 2018

      Get off this sinking ship

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      there really are some smart and talented people here, unfortunately there is no path for them to grow and be successful.

      Cons

      This company has a terrible track record of firing women leaders and replacing them with just more white men. Diversity and inclusion is a joke. The executive team is incompetent and the culture is broken. No accountability, no vision, no leadership, and the salary compared to market rate is abysmal. The CEO loves to point fingers and place blame for these problems just about everywhere but himself, but at the rate he's losing talented people he's running out of excuses.

      5.0
      Nov 2, 2018

      All my friends wish they worked here

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very flexible, and responsive to my scheduling needs. An unusually caring group of people that is strong on empathy and communication over hierarchy.

      Cons

      Structure keeps changing, and culture rewards the outspoken over the shy.

      Viewing 427 - 429 of 577 Reviews
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      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.