UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
4.0
May 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Good pay to work ratio

Cons

Vacation is limited and insurance is lacking

avatar
UserTesting Response
7y
Hi there: Since you are a contractor, we don't have the ability to offer you benefits other than the gig work in testing for our panel. We do appreciate what you are doing for us and hope we can continue to give you enough work to augment the other things you are doing!
4.0
May 23, 2018

New CEO + CRO!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company has doubled revenues in the last 2 years. Very exciting times.

Cons

Lots of management turnover in the last three years.

Viewing 451 - 453 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.