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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.2

      55% would recommend to a friend

      (577 total reviews)
      avatar

      Eric Johnson

      61% approve of CEO

      53% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.2

      Culture & values

      3.2

      Diversity & inclusion

      3.2

      Career opportunities

      3.1

      Senior management

      UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      577 reviews
      5.0
      Jul 16, 2018

      Great Company Culture | Incredible Product | So Much Potential

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company culture is fantastic, and the product sells itself. I'm also very impressed by the talented and hard-working employees that UserTesting continues to develop and hire. I'm very excited and optimistic about UserTesting's future.

      Cons

      Not a lot to complain about

      1.0
      Jun 19, 2018

      This company has ZERO empathy for it’s employees.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Talented researchers (or whatever is left of them) - Nice offices - Some remote working (1day per week max, not every week) is allowed

      Cons

      - Very low people retention - Management is poor and inexperienced - Salaries below the market average - No training provided - US-based HR is unaware of UK procedures and legislation.

      3.0
      Jun 7, 2018

      Bcn office contingent to contingent

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice Office and equipment Nice ambient Remote working HHRR department is awesome.

      Cons

      Low salary Tech debt increasing CTO and tech VP's seem to be absent of what is happening on the core of its product. Toxic people staying around being overvaluated; nice new incorporations being undervaluated. Closed circle sensation.

      Viewing 448 - 450 of 577 Reviews
      Related searches: UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
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      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.