UserTesting reviews

3.1

52% would recommend to a friend

(576 total reviews)
avatar

Eric Johnson

57% approve of CEO

49% positive business outlook

UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

576 reviews
4.0
Oct 24, 2022

Steady but messy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has a good (not perfect) solution in a niche that shows good demand although showing signs of commoditization

Cons

The company grew quickly in a short space of time so management is disorganized at every level, from market strategy at the top to team management at bottom

4.0
Oct 6, 2022
Recommend
CEO approval
Business Outlook

Pros

The team I work with is very easygoing. There is a healthy work-life balance, flexibility, and truly kind people. Truly empathetic and looking to do good in the world.

Cons

Still many things to improve on which are being looked at and in process of getting better

Viewing 541 - 543 of 576 Reviews

Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.