UserTesting reviews

Sounds like you must have had some struggles here and I'm sorry about that. While our management team, and especially the c-suite, get along and enjoy working together, we have few relatives on our leadership team. Maybe it just seems like we are closer in relations than we are. We do heavily encourage employee referrals (27% of all hires last year and we paid $120k in referral bonuses), most of these hires were outside the management team. In that group are many friends and family -- and we love that since these relationships make UT a better place to work. Last year and the year before, we promoted or gave new positions to over 30% of the employees that started the year with us -- something we are really proud of. I think you are off base with your thoughts on our panel. Given the volume of tests performed to get to $100M+ in ARR, those 4 people would be working 100s of hours a day to get 'em done. :) While we don't really disclose the size of our panel, we do know that our tests are filled rapidly and performed quickly. I think you might be off in your estimation by a huge magnitude.