UserTesting reviews

3.1

52% would recommend to a friend

(182 total reviews)
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Eric Johnson

57% approve of CEO

49% positive business outlook

Reviews by job title

182 reviews

Reviews about "Culture"

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1.0
Oct 9, 2023

Too many "assumptions"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits, some good employees to work with - those that are left.

Cons

Poor leadership, culture, toxic work environment and work-home balance. The combination of UserTesting and UserZoom has been one big mess to say the least - no plans and so many rushed and botched projects to bring the two companies together - tools, software, systems, products.

2.0
Oct 6, 2023

Used to be great

Recommend
CEO approval
Business Outlook

Pros

Benefits and Pay were above average

Cons

We were bought out by PE and merged with main competitor. It's been a cluster since then, no direction and really tough going. I'd wait until they get things more organized. UT used to be a great culture, but has changed drastically.

Viewing 55 - 57 of 182 Reviews

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