UserTesting reviews

3.1

52% would recommend to a friend

(576 total reviews)
avatar

Eric Johnson

57% approve of CEO

49% positive business outlook

UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

576 reviews
4.0
Oct 24, 2018
Recommend
CEO approval
Business Outlook

Pros

- Great work life balance. - Clear and career path and development. - Friendly and relaxed vibe in the office. - Supportive and driven work colleagues. - Amazing product. - Global company with huge growth over the last few years. - Senior Management are very approachable.

Cons

- Some growing pains due to increased growth.

5.0
Oct 3, 2018

Damn fine

Recommend
CEO approval
Business Outlook

Pros

The product is the best in the field and has several advantages over the competition. This makes it good value to customers and the company is growing as a result. The culture is also really good. Very social, fairly young and genuinely collaborative. Since bake-off lots of people bring in cake

Cons

No free drinks in the London Office Sabuteo is not a replacement for a ping pong table or pool table. Sabuteo is hardly even a game.

5.0
Sep 21, 2018

Great place to work

Recommend
CEO approval
Business Outlook

Pros

- Fun and informal working environment - Plenty of cross functional teamwork and collaboration - Clearly stated short term business goals - Everyone here buys into and believes in the product - Growing market with great opportunities - Ping Pong table in the office

Cons

- Could be clearer career mapping & more transparent salary guidance - The freedoms associated with 'startup' culture can sometimes feel like a lack of structure - Not enough table football

Viewing 571 - 573 of 576 Reviews

Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.